backupexec 12 remote agent install windows 2008 r2

Posted on 2010-08-19
Last Modified: 2013-12-02
Hi I have two media servers, 32 bit windows 2003  R2 running version 12 with latest updates from Symantech and Microsoft.
Have  added Windows 2008 R2 machines that I wish to backup. Issues/ "Hardblock" when attempting to install remote agent from CD.

Difficult to push agent to the new servers as I do not want them to members of my domain/AD, but I have not explored this option. I am aware that Version 12 is not supported on Windows 2008 R2, in a media server role- but all I want to do is backup the machines.
Question by:rrel
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LVL 63

Expert Comment

ID: 33475710
make sure you have the latest relevant agent for your version.

I hope this helps !

Author Comment

ID: 33482438
Thank you for your advice.  Agent version matches the media servers.  Not sure that version 12 will backup Window 2008 R2.
LVL 63

Accepted Solution

SysExpert earned 500 total points
ID: 33485477
You might contact Symantec support ( or check their KB site ) at this point.

They may be able to tell you if this is a supported configuration
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Author Comment

ID: 33508436
Fair comment - I just thought someone might know from previous experience.

I am contacting Symantec.

Author Closing Comment

ID: 33508445
Please close the case
LVL 63

Expert Comment

ID: 33511088
Could you please post your resolution.

Thanks !

Expert Comment

by:Joshua Goldberg
ID: 34439445
Please post what Symantec Told you.

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