• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 653
  • Last Modified:

OLE Printing as black

Good morning,
Im having a problem with one of our users where he is trying to copy an Excel workbook range into a Promise-e document, it shows on the screen fine, however when I print, it shows as a big black box instead of the actual excel workbook range that has been copied in.

If I copy the excel range into Paint, and then copy and paste back into Promis-e, it works fine and prints fine, just drops the quality of the image.

Im using Office 2007, and Promis-e 5.05.

Any ideas would be appriciated. I have already removed both packages and re-installed, and trying on a different computer unfortantaly isnt an option. This is a new problem, it has been working fine previously!

Thank you in advance!
0
tonelm54
Asked:
tonelm54
  • 2
1 Solution
 
norrin_raddCommented:
Do you have the current/correct print drivers?
0
 
tonelm54Author Commented:
Ive tried multiple printers, including CutePDF, and still same issue :-(
0
 
darrenmcwiCommented:
I'm assuming you're running Promis-E in Acad not Bentley. What Acad version are you using?

What value is OLEQUALITY?
0
 
tonelm54Author Commented:
Im using it in Bentley
0

Featured Post

[Webinar] Improve your customer journey

A positive customer journey is important in attracting and retaining business. To improve this experience, you can use Google Maps APIs to increase checkout conversions, boost user engagement, and optimize order fulfillment. Learn how in this webinar presented by Dito.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now