Slow opening of files from Windows 7 share

Posted on 2010-08-19
Medium Priority
Last Modified: 2012-05-10
Is there anyway to speed up the opening of files from a Windows 7 share.  Specifically I've noticed opening word files takes about 6 - 7 seconds to open as well as Wordperfect (which takes longer).  This is using a document management system called Worldox suggests using a standard pc for their dms.  Searches are fast but actually opening takes time.
Question by:Peterson50

Expert Comment

ID: 33473847
Check the network speed between the windows 7 pc and the pc accessing it to make sure you are running at 100mbps or 1gbps.
If you are running anti-virus exclude on-access scanning of word and wordperfect files on both pcs.
anti-virus scanners are normally the cause if both machines are in good shape.
hope this helps.
LVL 11

Accepted Solution

kaskhedikar_tushar earned 668 total points
ID: 33474375

Author Comment

ID: 33474489
I've noticed something interesting, if I already have a word document open from that location and keep it open, everything after opens quickly in Worldox, but if I close all open documents and exit Word and then open a document then the opening takes 6 or 7 seconds sometimes longer.

LVL 12

Assisted Solution

naykam earned 664 total points
ID: 33493410
From command prompt run:

ipconfig /flushdns

You could even look up resetting your TCP/IP stack, and give that a shot

Restart your PC and see how you go

Assisted Solution

acstechee earned 668 total points
ID: 33570218
How many users do you have connecting to the windows 7 share? There is a limit of 20 to the number of connections and maybe the requests are waiting in line?

Once connected then the limit of open files is about 16000 so theres unlikely to be a problem there but this might explain what you were saying about keeping the file open?



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