hussainkhan22
asked on
SC service center ticketing system.
How to use SC service center ticketing system. And what are the regular stuff we need to check and do on a daily base.
ASKER
So you mean SC service center ticketing system is used for backup only. I mean how to check the tickets assigned to us and after completing the ticket how to close that ticket, if you can let me know this stuff also I would appreciate. Thanks for your help in advance.
The 'how' you will be required to use it will be based on your company's business process.
What it is, I'll refer you to their site:
https://h10078.www1.hp.com/cda/hpms/display/main/hpms_content.jsp?zn=bto&cp=1-11-15-121^1488_4000_100
What it is, I'll refer you to their site:
https://h10078.www1.hp.com/cda/hpms/display/main/hpms_content.jsp?zn=bto&cp=1-11-15-121^1488_4000_100
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http://www.manageengine.com/products/support-center/help/adminguide/general-features/back-up-supportcenter-plus.html