carlos100865
asked on
Internet Explorer will not open Outlook from web link
Hi,
Since a recent virus, Internet Explorer no longer opens Outlook as my email client. Instead it sends me to the Hotmail login page. I've checked in Internet Options/Programs and Microsoft Office Outlook is selected.
What's my next step please?
Since a recent virus, Internet Explorer no longer opens Outlook as my email client. Instead it sends me to the Hotmail login page. I've checked in Internet Options/Programs and Microsoft Office Outlook is selected.
What's my next step please?
if it is IE8, try a reset in tools > internet options > advanced
ASKER
Sorry for delay - no, this person is still using IE6. She has to as she uses an old web based database that does work well with 7 or 8
Does she have the msn/bing toolbar installed? It could be causing the problem.
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ASKER
That was it - thanks
accept the answer to close the question so others can refer to it and know what fixed it for you.