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Internet Explorer will not open Outlook from web link

Hi,

Since a recent virus, Internet Explorer no longer opens Outlook as my email client. Instead it sends me to the Hotmail login page. I've checked in Internet Options/Programs and Microsoft Office Outlook is selected.

What's my next step please?
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carlos100865
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carlos100865
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1 Solution
 
Coast-ITCommented:
if it is IE8, try a reset in tools > internet options > advanced

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carlos100865Author Commented:
Sorry for delay - no, this person is still using IE6. She has to as she uses an old web based database that does work well with 7 or 8
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kadafitcdCommented:
Does she have the msn/bing toolbar installed?  It could be causing the problem.
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Coast-ITCommented:
You can reset IE6 by following this guide ;
http://www.malwarehelp.org/how-to-reset-internet-explorer-6-to.html/

Also, you can remove unwanted BHOs and things using HiJackthis
http://www.majorgeeks.com (at a guess)

Finally, if you log on tot he PC as another user, does the same thing happen?  If not, recreate the users profile.
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carlos100865Author Commented:
That was it - thanks
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kadafitcdCommented:
accept the answer to close the question so others can refer to it and know what fixed it for you.
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