Solved

user locked out and forgot password

Posted on 2010-08-19
8
403 Views
Last Modified: 2012-05-10
if a user has forgot the password and has been locked out, what is the easiest way to reset with a new password?

thanks
0
Comment
Question by:anushahanna
8 Comments
 
LVL 3

Accepted Solution

by:
LDH earned 84 total points
ID: 33475505
On the server, go to the Active Directory, Rightclick the user, and change password.
0
 
LVL 4

Assisted Solution

by:vickzz
vickzz earned 84 total points
ID: 33475506
First unlock the account from AD Users and Computers and then Reset the password with Admin credentials and let the user know about the new password :-)
0
 
LVL 3

Assisted Solution

by:clw3388
clw3388 earned 83 total points
ID: 33475511
Assuming you are running active directory on your server and the workstation that the user locked himself out of is part of the domain, just find the user in active directory users and computers right click them and reset/set password.

If the systems aren't part of a domain then more information is needed to determine how to fix it.

Cheers
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 83 total points
ID: 33475526
The above are both correct but it is best to unlock account, then reset password (as a temp password). The user will use this temp password, then be prompted to create a new password.

Hope this helps
0
 

Assisted Solution

by:elcaso80
elcaso80 earned 83 total points
ID: 33475548
yes the easiest way to get your goal, is going to AD and resetting your account, to do it in a secure way just select the option user must change password at next logon.
0
 
LVL 9

Assisted Solution

by:Darksquire
Darksquire earned 83 total points
ID: 33475549
The Administrator logs into the server, open "Active Directory for Users and Computer">Double click on Users>Right-click on the user's name to the right>Reset Password
0
 
LVL 6

Author Comment

by:anushahanna
ID: 33475582
Thanks experts.
0
 
LVL 4

Expert Comment

by:vickzz
ID: 33475598
Keep in mind just resetting password is not going to serve the purpose. Account also needs to be unlocked and you need to make sure accounts are not locked in future; so for this you may want to change your Domain Policy as well.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you have two Windows Servers and you have a directory/folder/files on one that you'd like to mirror to the other?  You don't really want to deal with DFS or a 3rd party solution like Doubletake. You can use Robocopy from the Windows Server 200…
Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question