Media Center Crashes when accessing Recorded TV on different PC

Posted on 2010-08-19
Last Modified: 2013-12-07
I'm running Windows 7 Ulitmate and every time I access recorded TV content in Windows Media center it (ehshell.exe) crashes. Specifically, it crashes when you select a program and go in the program details (by clicking on it).

This only happens if the content is shared is is on another PC. I have a small network with three (3) Windows 7 machines. The two others are Pro, the one with the issue is ultimate. The other PC's have no issue accessing recorded TV content on other computers. Using Homegroup to share content.

I've tried reinstalling Media Center with the same results. Here is the Event viewer content with Media Center crash info:

Fault bucket 654884724, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: ehshell.exe
P2: 6.1.7600.16385
P3: 4a5bccdc
P4: System.Web.Services
P6: 4a275f0d
P7: b3
P8: 51
P9: System.InvalidOperationException

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 003593c2-ab92-11df-be13-00197ef44e6c
Report Status: 0

Event ID 1001
Question by:robklubs
  • 5
  • 3

Expert Comment

Comment Utility
This page:

seemed to help others having the exact same issue:

1. Click Start button, click All Programs, click Accessories, then right-click Command Prompt, in the right click menu, please click Run as administrator.

2. Type the following commands, press Enter after each line.


regsvr32 atl.dll

cd C:\WINDOWS\eHome

ehSched /unregServer

ehSched /service

ehRecvr /unregServer

ehRecvr /service

ehRec.exe /unregServer

ehRec.exe /regserver

ehmsas.exe /unregServer

ehmsas.exe /regserver


You may want to reinstall Windows Media Center, here is the step:


Reset Windows Media Center


1. Open Control Panel/Programs and Features.

2. Click "Turn Windows features on or off" in the left pane.

3. Expand "Media Features", uncheck "Windows Media Player". Click "Yes" to continue, and click OK to quit. Then Restart.


Note: If you turn off WMP, Windows Media Center will be turned off either. You may need to re-configure settings for Windows Media Center after re-enabling it.


4. Open "Turn Windows features on or off" again. Turn on the features "Windows Media Player" and "Windows Media Center". Restart.

Author Comment

Comment Utility
Thanks for the quick reply.

I tried the steps above and the same issue persists. In fact, reinstalling seemed to retain all my settings.

The crash occurs on right when you click on the content - see attached. The remote computer (LAN) is called mediacenter1.

Expert Comment

Comment Utility
Here is something else I ran across in my searches:

Since Windows Media Center works from the .NET Framework, they
uninstalled .net framework 1.1 completely (via Add/Remove Programs), then
run Aaron Stebner's .net Framework cleanup tool
and then reinstall the .net framework 1.1 and all the service packs.

Someone else recommended that creating a new user account (not deleting the old one) fixed it for them.

Their comments:

I found the problem with MS technical support yesterday.

The issue was over permissions for the user. The account was computer
administrator (as created in in MCE), but somehow the permissions for the
user were screwed. The problem became evident when we tried to rename the ehshell.exe as part of the diagnostic
process - I did not have permissions to do this which was strange - refused to let me grant full control over files in the folder. The solution was to create a new user. MC worked straight away when I logged in with the new account.

Author Comment

Comment Utility
I created another user account to test and got the same error. The user account was a full admin.

Add/remove programs has no entries for .NET 1.1. Only .NET 4 was present. Regardless, I ran Aaron's tool to remove 1.0 and 1.1 in case there were any remnants present.

Same error persists.

The timing is just odd, though. You click on the program, the detail displays, the thumbnail displays, then it crashed. It's about three seconds after the click.

Hopefully you have something else to try - thanks!
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.


Expert Comment

Comment Utility
Did you get .NET Framework 1.1 plus updates from Microsoft and install? I work for a software company and have seen that many products require the exact version to operate, i.e. .NET 4 may not work with it.

Author Comment

Comment Utility
DL'd and installed .NET 1.1 and then SP1. Rebooted and same issue.

I justed tested Internet TV - works fine. Also tested watching video's from the same shared computer and it works great. It's something about that recorded TV content. Maybe somethign when it's getting the thumbnail or other info?

Also tested copying the recorded TV content which worked, but defeats the purpose.

Accepted Solution

robklubs earned 0 total points
Comment Utility
Just for kicks, I disabled my virus protection and it is working! Unreal. No messages or logs are anywhere to be found to say that Trend may be interfering, but as soon as it is disabled, no issues.

We use Trend Micro, specifically the version on the screenshot below. We use the corporate version which is the Trend Micro Worry-Free Business Security - Advanced 6.0 (WFBS 6.0 with Service Pack 3).

Hopefully, if there is anyone out there this can save them some time. Trend Micro and Windows Media Center don't mix.


Author Comment

Comment Utility
FYI - Darksquire was a huge help on this issue.

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
Many programs have tried to outwit PowerPoint in terms of technology and skill. These programs, however, still lack several characteristics that PowerPoint has possessed from the start. Here's why PowerPoint replacements won't entirely work for desi…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
Viewers will learn the basics of making and using Impulse Kits in Ableton Live. Load new Impulse into an empty MIDI track: Fill the 8 empty sample slots with drum samples: Adjust parameters to tailor each sound as desired: Proceed to create be…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now