Backup Exec System Recovery 2010


I have just intalled BESR 2010 on a Windows XP SP3 computer. The program works fine meaning I can take backup images on this computer without any problem.

The problem arises with I try to connect to another computer on the network.  screenshot.
It gives me the error Message when connecting. "Cannot Connect to Agent on xxx" even though I have deployed the agent manually.

Tried looking on the Event viewer and found the following. Does any body have an idea:

DCOM got error "The RPC server is unavailable. " from the computer \\client when attempting to activate the server:

Event Id : 10006

Any help is much appreciated.

Who is Participating?
SysExpertConnect With a Mentor Commented:
Did you make sure the firewall on the machine with the agent is off or allows the correct ports to have exceptions ?

What does the event logs on the machine with the agent show ?

Is the Agent service running ?

I hope this helps !
Iamthecreator OMConnect With a Mentor Administrateur Systeme et ReseauxCommented:
Please refer to the following articles.
How to use DCOMCNFG.EXE to configure permissions needed to remotely manage or install Backup Exec System Recovery (BESR) agents. 
While trying to connect to Windows 2008 Symantec Backup Exec System Recovery Agents, gets the DCOM Event ID 100006 "The RPC server is unavailable" 
techauraAuthor Commented:
thanks guys I will check this and let you know next week.!!!
techauraAuthor Commented:
Thanks.. disabling the firewall did the tricl.
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