Solved

Backup Exec System Recovery 2010

Posted on 2010-08-19
4
798 Views
Last Modified: 2012-05-10
Hi..

I have just intalled BESR 2010 on a Windows XP SP3 computer. The program works fine meaning I can take backup images on this computer without any problem.

The problem arises with I try to connect to another computer on the network.  screenshot.
It gives me the error Message when connecting. "Cannot Connect to Agent on xxx" even though I have deployed the agent manually.

Tried looking on the Event viewer and found the following. Does any body have an idea:

DCOM got error "The RPC server is unavailable. " from the computer \\client when attempting to activate the server:
{F3DC957F-00CA-4D2A-A9AD-03FA855AAE38}

Event Id : 10006

Any help is much appreciated.

Thanks
0
Comment
Question by:techaura
  • 2
4 Comments
 
LVL 63

Accepted Solution

by:
SysExpert earned 250 total points
ID: 33476874
Did you make sure the firewall on the machine with the agent is off or allows the correct ports to have exceptions ?


What does the event logs on the machine with the agent show ?

Is the Agent service running ?

I hope this helps !
0
 
LVL 23

Assisted Solution

by:Iamthecreator
Iamthecreator earned 250 total points
ID: 33477202
Please refer to the following articles.
How to use DCOMCNFG.EXE to configure permissions needed to remotely manage or install Backup Exec System Recovery (BESR) agents.
http://support.veritas.com/docs/321589 
 
While trying to connect to Windows 2008 Symantec Backup Exec System Recovery Agents, gets the DCOM Event ID 100006 "The RPC server is unavailable"
http://support.veritas.com/docs/345652 
 
0
 

Author Comment

by:techaura
ID: 33484047
thanks guys I will check this and let you know next week.!!!
0
 

Author Closing Comment

by:techaura
ID: 33509817
Thanks.. disabling the firewall did the tricl.
0

Featured Post

[Webinar] Disaster Recovery and Cloud Management

Learn from Unigma and CloudBerry industry veterans which providers are best for certain use cases and how to lower cloud costs, how to grow your Managed Services practice in IaaS clouds, and how to utilize public cloud for Disaster Recovery

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finally comes the third version of VMware Virtual SAN, whose name is 6.1, and comes loaded with new features many of which really are excellent and even surprising.
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now