Backup Exec System Recovery 2010

Hi..

I have just intalled BESR 2010 on a Windows XP SP3 computer. The program works fine meaning I can take backup images on this computer without any problem.

The problem arises with I try to connect to another computer on the network.  screenshot.
It gives me the error Message when connecting. "Cannot Connect to Agent on xxx" even though I have deployed the agent manually.

Tried looking on the Event viewer and found the following. Does any body have an idea:

DCOM got error "The RPC server is unavailable. " from the computer \\client when attempting to activate the server:
{F3DC957F-00CA-4D2A-A9AD-03FA855AAE38}

Event Id : 10006

Any help is much appreciated.

Thanks
techauraAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

SysExpertCommented:
Did you make sure the firewall on the machine with the agent is off or allows the correct ports to have exceptions ?


What does the event logs on the machine with the agent show ?

Is the Agent service running ?

I hope this helps !
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Iamthecreator OMIT AdminCommented:
Please refer to the following articles.
How to use DCOMCNFG.EXE to configure permissions needed to remotely manage or install Backup Exec System Recovery (BESR) agents.
http://support.veritas.com/docs/321589 
 
While trying to connect to Windows 2008 Symantec Backup Exec System Recovery Agents, gets the DCOM Event ID 100006 "The RPC server is unavailable"
http://support.veritas.com/docs/345652 
 
0
techauraAuthor Commented:
thanks guys I will check this and let you know next week.!!!
0
techauraAuthor Commented:
Thanks.. disabling the firewall did the tricl.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.