Solved

Backup Exec System Recovery 2010

Posted on 2010-08-19
4
807 Views
Last Modified: 2012-05-10
Hi..

I have just intalled BESR 2010 on a Windows XP SP3 computer. The program works fine meaning I can take backup images on this computer without any problem.

The problem arises with I try to connect to another computer on the network.  screenshot.
It gives me the error Message when connecting. "Cannot Connect to Agent on xxx" even though I have deployed the agent manually.

Tried looking on the Event viewer and found the following. Does any body have an idea:

DCOM got error "The RPC server is unavailable. " from the computer \\client when attempting to activate the server:
{F3DC957F-00CA-4D2A-A9AD-03FA855AAE38}

Event Id : 10006

Any help is much appreciated.

Thanks
0
Comment
Question by:techaura
  • 2
4 Comments
 
LVL 63

Accepted Solution

by:
SysExpert earned 250 total points
ID: 33476874
Did you make sure the firewall on the machine with the agent is off or allows the correct ports to have exceptions ?


What does the event logs on the machine with the agent show ?

Is the Agent service running ?

I hope this helps !
0
 
LVL 23

Assisted Solution

by:Rahul Misra
Rahul Misra earned 250 total points
ID: 33477202
Please refer to the following articles.
How to use DCOMCNFG.EXE to configure permissions needed to remotely manage or install Backup Exec System Recovery (BESR) agents.
http://support.veritas.com/docs/321589 
 
While trying to connect to Windows 2008 Symantec Backup Exec System Recovery Agents, gets the DCOM Event ID 100006 "The RPC server is unavailable"
http://support.veritas.com/docs/345652 
 
0
 

Author Comment

by:techaura
ID: 33484047
thanks guys I will check this and let you know next week.!!!
0
 

Author Closing Comment

by:techaura
ID: 33509817
Thanks.. disabling the firewall did the tricl.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the frustrating downsides to using third party RAID hardware is the frequent lack of native driver support in the standard OS.  During install, Windows prompts for third party storage drivers from CD or USB so it is straightforward, but it ca…
First I will try to share a design of a Veeam Backup Infrastructure without Direct NFS Access backup. Note: Direct NFS Access backup transport mechanism is only available in Veeam v9 In above I try to design the Veeam Backup flow between i…
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question