Black screen white cursor windows 7
Posted on 2010-08-19
I have a new HP ProBook 6550b with Windows 7 pro.
2003 AD Domain
I have a user that anytime she logs in she gets a black screen with a movable white cursor but nothing else CTRL+ALT+DEL does nothing.
I can hit the Shift key 5 times and then go to accessibility options and through this search for Task Manager and get it. I found that if I kill the wscript.exe process the system then continues to log her in, running scripts and bringing up the desktop.
This is the only user it occurs for.
I've gone through the process of moving her profile folder and removing the registry keys that point to this profile.
It only occurs on and after the 2nd logon attempt.
I can't adjust permissions to the wscript.exe
I've elevated her privliges to local admin, but to no avail. It still does it.
I'm considering downgrading her system to XP, but I'd rather fix the real issue.