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F2 / F3 Keys don't produce desired result

Posted on 2010-08-19
Medium Priority
Last Modified: 2012-05-10
Our company uses a piece of software that is unique to the insurance industry (Future Audit 3) and it is database driven.  I have an employee using a Dell Netbook with Windows 7.  Within the worksheet it says to press F2 to select Principal and F3 to Add or Edit Job duties.  However, when she presses F2 it pops up "Enable Wireless LAN?" and F3 shows the Battery Meter.  I can log in with LogMeIn and send F2 and F3 and it works like the worksheet intended.  Is there any way to change the association?  
Question by:EmilyT
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Accepted Solution

bhartwell earned 2000 total points
ID: 33478159
try this out on their laptop:

As the system in booting hit F2 to go to Setup.  From there click 'System Configuration' then 'Function Key Behavior'.  Switch to 'Fuction Key First' then hit the 'Apply' box, then 'Exit'.  Now the function keys will work normaly and you can hold 'Fn' to use the multimedia fuctions

Author Comment

ID: 33478379
My user says there is no setup option in the F2 menu during reboot.  Is there another way to get to it?

Author Comment

ID: 33478440
^^ ignore that.
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Author Comment

ID: 33478543
Thank you, worked perfectly - the Windows 7 setup menus have changed a bit (for instance, there is no 'Apply' it's "Save and Exit" by hitting F10, at least according to the employee.)  Thanks!

Author Closing Comment

ID: 33478547
Quick and worked perfectly

Expert Comment

ID: 33478608
My pleasure... glad it worked out for you!  =)

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