F2 / F3 Keys don't produce desired result

Posted on 2010-08-19
Last Modified: 2012-05-10
Our company uses a piece of software that is unique to the insurance industry (Future Audit 3) and it is database driven.  I have an employee using a Dell Netbook with Windows 7.  Within the worksheet it says to press F2 to select Principal and F3 to Add or Edit Job duties.  However, when she presses F2 it pops up "Enable Wireless LAN?" and F3 shows the Battery Meter.  I can log in with LogMeIn and send F2 and F3 and it works like the worksheet intended.  Is there any way to change the association?  
Question by:EmilyT
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2

Accepted Solution

bhartwell earned 500 total points
ID: 33478159
try this out on their laptop:

As the system in booting hit F2 to go to Setup.  From there click 'System Configuration' then 'Function Key Behavior'.  Switch to 'Fuction Key First' then hit the 'Apply' box, then 'Exit'.  Now the function keys will work normaly and you can hold 'Fn' to use the multimedia fuctions

Author Comment

ID: 33478379
My user says there is no setup option in the F2 menu during reboot.  Is there another way to get to it?

Author Comment

ID: 33478440
^^ ignore that.
[Live Webinar] The Cloud Skills Gap

As Cloud technologies come of age, business leaders grapple with the impact it has on their team's skills and the gap associated with the use of a cloud platform.

Join experts from 451 Research and Concerto Cloud Services on July 27th where we will examine fact and fiction.


Author Comment

ID: 33478543
Thank you, worked perfectly - the Windows 7 setup menus have changed a bit (for instance, there is no 'Apply' it's "Save and Exit" by hitting F10, at least according to the employee.)  Thanks!

Author Closing Comment

ID: 33478547
Quick and worked perfectly

Expert Comment

ID: 33478608
My pleasure... glad it worked out for you!  =)

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question