Solved

Keyboard/USB work ONLY in BIOS

Posted on 2010-08-19
3
302 Views
Last Modified: 2012-05-10
Weirdest problem I have come across in a while- hardware wise. Have a computer, when you boot up you can hit F10 and get into Setup or hit F9 and get the Boot Options. That works just fine. However, after that the keyboard doesn't work. F8 doesn't work for Windows safe mode, if you pop in a Windows disc the 'Press any key to boot from disc..." doesn't work. BUT, I can pop in a Linux Live CD and it works fine. Also, a PS2 keyboard works. What would cause this?  I have tried an XP and a Windows 7 disc and neither work. Any ideas?  Thanks for any help you can give me.
0
Comment
Question by:G Scott
3 Comments
 
LVL 10

Accepted Solution

by:
Casey Herman earned 125 total points
ID: 33478223
In the bios enable USB legacy mode. It may be called something close to this or maybe worded a different way. But this is the option you need to enable to that the kb and mouse always works.
0
 
LVL 2

Expert Comment

by:luathas
ID: 33478436
What type of computer do you have, is it one you put together or was it a purchased system such as an HP or Dell? A friend of mine had a Dell with similar problems. After doing some online research for it I found that it was a common issue with that particular Dell motherboard and they presented only two work-around's. One was replacing the motherboard, but the other was using a USB hub in between the USB ports on the computer and the keyboard. After we were able to get the keyboard to work via the USB hub method (please note we were still unable to get the mouse to work though) on my friends computer I suggested purchasing a USB PCI card, but rather then have something else potentially go wrong he opted for buying a new motherboard and recycling as much hardware from the Dell as possible.
0
 
LVL 1

Author Closing Comment

by:G Scott
ID: 33484034
Thanks!! Totally forgot about looking for that.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
how to uninstall LSI SW successful 20 88
Migrate data to new Mac OS X server 3 71
Hard Drive surgery 2 7 86
tv error in depth 11 77
Monitor input from a computer is usually nothing special.  In this instance it prevented anyone from using the computer.  This was a preconfiguration that didn't work.
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question