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What if the valid license key I provide does not work?

Posted on 2010-08-19
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Last Modified: 2013-12-24
It took my valid license key but still thinks it is a developer version

My license key is for:
Adobe ColdFusion 8 Standard Edition (All Available Platforms,English)

Server: Windows Server 2008 R2 Datacenter (activated)
Processor: Intel Xeon E5520 2.26 GHz (2 processors)
System: 64-bit
Memory: 4GB

Adobe technical support have not been able to help resolve this issue
0
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Question by:cusman
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6 Comments
 
LVL 3

Expert Comment

by:Orion Newman
ID: 33479441
have you uninstalled and then re-installed using only the standard key?
0
 

Author Comment

by:cusman
ID: 33479564
During the install, the purchased key would not work. Adobe support eventually gave an alternative key and that also would not work so I installed as "developer" and then went into CF Administrator to apply the purchased key.

It took the key, but still shows the version as "developer"
0
 

Author Comment

by:cusman
ID: 33479787
Looks like my license.properties file is barren

fds=
charting=
fb=

Shouldn't this have my SN and some other stuff?
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Author Comment

by:cusman
ID: 33479915
I re-applied the SN and restarted the server

The license.properties file now has

#CF License File
#Thu Aug 19 15:39:55 CDT 2010
appserver=0V\=LUFWP]J(Z^V)[G?G5'C@  \n
code=-4919324321886848108
sn=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx
listen=true
user=
installlanguage=en
installtype=standalone
company=
previous_sn=
vendor=0YV\#Y\!,U&;_;YN@)&)B'"WP  \n

Still it thinks it is Developer Edition
0
 

Accepted Solution

by:
cusman earned 0 total points
ID: 33481016
The key I used would not work on the 64-bit install of Coldfusion 8
Once I installed the 32-bit install of Coldfusion 8, the key works fine (regardless of 64-bit or 32-bit OS)
0
 
LVL 3

Expert Comment

by:Orion Newman
ID: 33486702
Congrats!
0

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