Unable to Connect USB Devices to Computer
Posted on 2010-08-19
I am having trouble on a Dell XPS M1330 computer running 32-bit Windows 7 Ultimate. Whenever I connect a USB device to it, I get the "connect" sound effect, and the normal driver installation dialog box. The computer recognizes the device, and says "Installing driver software" for a few minutes, but after a few minutes (about 5), says "Failed." This is happening on things as simple as a mouse and keyboard. It is happening on everything I've tried. Something is preventing Windows from installing drivers. Any help in tracking down this issue would be much appreciated. I would love to resolve the issue without having to go through an OSRI.