Problem while printing from outlook

Hi Guys,

Our company is on domain and all the user profiles actually live on the domain. before few days we actually switched our servers and one of the user started something really bizarre. Whenever she tries to print something, she sees  a particular error. I am attaching the snapshot for you guys to look at.

Please let me know if it it Outlook specific or domain specific or something else and how to resolve this issue..
Printing-problem-from-Outlook.png
TheCommunicatorAsked:
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byrnnlsnConnect With a Mentor Commented:
Have you tried removing the printer and resetting up the networked printer
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TheCommunicatorAuthor Commented:
Actually the scenario here is that printer seems to be fine because everybody else is using the same printer and they are able to use it well except her.
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byrnnlsnConnect With a Mentor Commented:
I am not suggesting that you remove the printer from everyone, just from that one user.

Her profile may not have updated correctly.

Removing the printer via logged into her account, then resetting up her networked printer usually willl solve this issue
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bhartwellConnect With a Mentor Commented:
It appears to be a connectivity issue on your network or the file doesn't exist like the error message says. I would verify that you can browse to the location specified in that error message, if you get an access denied, than its obviously a permissions issue, otherwise if you can get to that location verify the file is actually there. if it's not you may want to reinstall the networked printer like byrnnlsn suggested.
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bhartwellConnect With a Mentor Commented:
Also is there anything different about her pc compared to the other users on your network? (i.e. Operating System version, Antivirus or firewall blocker, service pack version?
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TheCommunicatorAuthor Commented:
Actually there is nothing particularly different in her profile or in her computer.

But as said before, The folder path exists in a way that the Outlook folder is there  and she has full access to that folder and she is actually owner of that folder. But I suppose Outlook Prnt looks like a dynamic folder because I do not see that folder inside Outlook folder. That makes the argument valid that if there is no folder like that then it would throw the error and that is very obvious.

But, anybody else in the network does not have that folder inside their Outlook folder and nobody is facing the same problem. Now, that makes me assume that this folder is dynamically created in their profile whenever somebody tries to print from Outlook and the folder is trashed by the system, once the print is  over.

Please advise.
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bhartwellConnect With a Mentor Commented:
It could be a problem with your outlprnt file, which you can rebuild:
1. Close Outlook.
2. Click Start > Search.
3. Select All files and folders.
4. In the All or part of the file name box type “Outlprnt” (without the quotes) and then click Search.
5. When the search process is complete, right-click Outlprnt, and then click Rename.
6. Type Outlprnt.old, and then press ENTER.
7. Close the Search window.
8. Restart Outlook.
9. On the File menu, point to Page Setup, and then click Print Styles.
10. Click the Memo style, and then click Close.

If those don’t work, I’d have to suggest doing a repair of Outlook on her machine.
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bhartwellConnect With a Mentor Commented:
this article may be useful for you to try as well, you obviously have to change the paths though since this article is regarding windows 2k and it appears you're running win7 or vista.

http://support.microsoft.com/kb/253966/en-us

Hope that helps!

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TheCommunicatorAuthor Commented:
I tried that too. It did not work though.
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bhartwellConnect With a Mentor Commented:
Give this a shot also...
Start --> in the Search bar type %temp% and delete all files in this directory and see if that helps. It's a long shot but i read that it worked for some people. =)
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TheCommunicatorAuthor Commented:
I am sorry for the late reply guys. i actually eneded up removing and reintalling Outlook from her system and it seems to work now. Thanks :).
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