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I'm getting an error when I try to connect my iPad or iPhone to Citrix.

Posted on 2010-08-19
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Last Modified: 2012-05-10
I get the following message when i try connecting to citrix using the citrix app...

The certificate for this server is invalid.  You might be connecting to a server that is pretending to be "xxxxx" which could put your confidential information at risk.  

Everything works great with citrix from laptops...
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Question by:SCarroll9025
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5 Comments
 
LVL 9

Expert Comment

by:ToxicPig
ID: 33481713
If you are using Access Gateway or Secure Gateway, you cannot use a self-signed certificate with the iPhone Receiver.  It has to be a trusted certificate from a recognized CA, with a valid date, and a precise match on the certificate common name vs the website name.
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LVL 3

Expert Comment

by:CadrePro1
ID: 33522921
Try reissuing the certificate for the server from your internal authorized CA or from your CA or company that generates tickets for you externally
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Expert Comment

by:adminatmagnetek
ID: 33528307
I've got a Go Daddy certificate on my CSG and it's giving the cert error as well.  
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LVL 9

Expert Comment

by:ToxicPig
ID: 33551523
Make sure you have the GoDaddy intermediate cert installed and chained on your CSG or CAG.
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Accepted Solution

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SCarroll9025 earned 0 total points
ID: 33559126
After speaking with Citrix I learned the version of Citrix we are using does not support the iPhone/iPad receiver.  We use Access Essentials.  
thanks for the comments and help.  
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