Visa stops at splash screen and/or BSODs with 0x7b error.
Posted on 2010-08-19
Our Dell Vostro 220 will not boot. When attempted it either stops at the splash screen.. at times it displays a BSOD with error 0x7b error. I have already attempted the following with no success:
-I was able to get into the Dell diagnostics screen and ran hardware tests which showed no issues
-When I select 'utility partition' on the diagnostics screen, receive message 'no utility partition'.
-In BIOS, changed ACHI to ATA as noted in other EE replies. No change in issue, changed back.
-In BIOS, changed all settings to 'defaults'. As per other EE suggestions.
-Flashed the BIOS to the latest release.
-Ran chkdsk .. .NO errors.
-Booted with Vista 32 Home Premium SP2 disk / attempted Repair, also attempted recovery tool. Issue still present upon reboot.
We can not get into safe mode/restore to previous version.
It seems the hard drive controller may be faulty? When at command prompt after booting with Vista disk I am able to see all files on the c: drive... however I can not boot to it. Perhaps BIOS is not seeing the drive? We also tried fixmbr and it was an unrecognized command.
Help please... this is driving me totally nuts.