?
Solved

Asteisk - SIP phone extension configuration issue -- chan_sip.c:22753 sip_poke_noanswer: Peer '1003' is now UNREACHABLE!  Last qualify: 0

Posted on 2010-08-19
7
Medium Priority
?
3,142 Views
Last Modified: 2013-12-21
Hello everybody,

I have a test platform of asterisk server (Asterisk 1.6.2.0)

I have configured some softphone (xlite) & hardphone (polycom) without any issue and able to do test call and test other features.

I'm trying to configure a LG Nortal LIP-6812d SIP phone,

On Asterisk console initially I can see the SIP phone querying the Asterisk server but later the connection drops and below is consloe message

Registered SIP '1003' at 192.168.3.68 port 5060
       > Saved useragent "LG-Nortel LIP 6812 v1.2.06s SN/00405A18A4ED" for peer 1003
[Aug 20 20:17:38] NOTICE[16664]: chan_sip.c:22753 sip_poke_noanswer: Peer '1003' is now UNREACHABLE!  Last qualify: 0

*CLI> sip show peers
Name/username              Host            Dyn Nat ACL Port     Status
1001/1001                  (Unspecified)    D          5060     UNKNOWN
1002/1002                  192.168.117.98   D          5060     OK (16 ms)
1003/1003                  192.168.3.68     D          5060     UNREACHABLE
3 sip peers [Monitored: 1 online, 2 offline Unmonitored: 0 online, 0 offline]

(The asterisk server and the SIP phone are not in the same subnet)

Any help appreciated

Regards,
Anantha
 
0
Comment
Question by:Ananthahk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 7

Expert Comment

by:amitnepal
ID: 33482232
Have you enabled NAT in for the NG Nortal phone ?

if not put

nat=yes
canreinvite=no

( in sip section of that phone)

if this doesnot work , then try ping the ip that asterisk shows initially to check if there is connectivity.

Thanks
Amit
0
 

Author Comment

by:Ananthahk
ID: 33482276
Hello Amit


I do not have these option in the LG phone

I have attached SIP server configuration sheet

Regards,
Anantha
Nortel-SIP-cfg1.jpg
0
 
LVL 7

Expert Comment

by:amitnepal
ID: 33482594
No , i was talking about Asterisk Box , where you define the sip clients.

Thanks
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Ananthahk
ID: 33482735
Tried putting the entry in sip.conf but still same error

-- Registered SIP '1003' at 192.168.3.68 port 5060
       > Saved useragent "LG-Nortel LIP 6812 v1.2.06s SN/00405A18A4ED" for peer 1003
[Aug 21 01:41:50] NOTICE[16664]: chan_sip.c:22753 sip_poke_noanswer: Peer '1003' is now UNREACHABLE!  Last qualify: 0
0
 
LVL 7

Accepted Solution

by:
amitnepal earned 1500 total points
ID: 33490255
can you ping that ip 192.168.3.68 after it says unreachable ?

0
 

Author Comment

by:Ananthahk
ID: 33507406
Yes I can ping the IP from Asterisk server to LG nortal SIP phone, anyway temporary workaround I have swapped the LG phone with Snom phone and its seems to be working fine.

So confirms some issue with LG phone model, thanks for your advise Amit

Regards,
Anantha
0
 

Author Closing Comment

by:Ananthahk
ID: 33507409
Not complete solution
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Zaptel people (www.zaptel.com) got kind of annoyed with the fact that they were getting bombarded with searches for the zaptel driver system for Asterisk (not to mention they own the trademark on zaptel). So, they kindly requested that Digium ch…
Why do some people recommend buying business VoIP from an ISP? What are the benefits to my company? What are the costs?
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question