Solved

Scan To Terminal Server

Posted on 2010-08-20
16
4,148 Views
Last Modified: 2013-12-21
I am looking for a costless solution to allow terminal server users connecting remotely to scan documents locally, directly to the currently logged in terminal server.  Essentially, the print redirection function of the terminal server, except backwards.

And yes, I am aware we can simply have those clients email themselves the document, but they would rather have direct scanning instead.  We are running Server 2008 R2 Standard.

Any ideas?
0
Comment
Question by:deltaend
  • 8
  • 6
16 Comments
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33485908
Couple third party solutions for you:
http://www.thinstuff.com/products/tsx-scan/
http://www.elusiva.com/products/RemoteScanner.aspx
http://www.remote-scan.com/

Note the words 'scanning solution for TS' and 'inexpensive or costless' cannot be used on the same phrase. The solutions that exist do work but for some unknown reason to me, they charge BIG bucks per user.

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
0
 

Author Comment

by:deltaend
ID: 33486108
Thank you Claudio.  I have several problems with those solution types:

1) Software must be installed on a per-client basis (Bad).

2) Software uses its own client/server model outside of normal RDP to connect hardware.  These types of setups are often prone to causing Terminal Server lag and/or general glitchyness (Worse).

3) Support for these types of programs is notoriously poor, and once purchased people are often left to struggle through any issues that arise on their own (Terrible).

4) The cost per user is more than it costs for the server software per CAL (Not going to happen).

I guess there may not actually be a solution type out there that actually fits our need, but I’ll leave this open to see if anyone else has any ideas.  If I don’t get any other answers, I’ll award you Claudio.  Thanks.
0
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33486236
Well the main issue is simple to understand. To keep all under a single TCP port (3389, used for RDP) you must have a client component and a server component. This is outlined on the RDP development specs available on MSDN and this is what all these companies do. There is no other way around it, even with other solutions like Citrix (that requires its own client).
These are simply plugins that load with the RDP client so in that respect it is fully transparent to the user but of course as explained above, it does require a client.
Some of the products actually have very good support but my main issue with all these companies over the years is indeed how much they charge. It is ridiculous. That is the main problem.
As far as I know, and I have been in this industry for a VERY long time, there are no freebies here and no solution that requires no client.

Cheers.

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
0
 

Author Comment

by:deltaend
ID: 33486323
I understand that there will be a client/server involved, doesn't mean I have to like it.  I think this type of functionality should have been built into Terminal Services as far back as Windows 2003 but one can only dream.
I guess my biggest complaint is that there isn't some sort of open source project designed to port different things to RDP out there.  I was hoping for someone to point out a project of some type that I have missed which would allow me to connect scanners, and perhaps other devices at little to no charge.  I don't mind buying a product, I just can't stand the idea of buying a product on a per-user basis at rediculous prices.
0
 

Author Comment

by:deltaend
ID: 33487359
I may have found a solution, but testing is ongoing.  I'm wondering if you have had any experience with this:
http://support.microsoft.com/kb/555969
I was unaware of such functionality.
0
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33488714
The main issue first of all is how the scanner scans. Some are TWAIN, some do file transfer, etc. Not all will work.
Secondly the article posted was NOT written officially by Microsoft. So do not take it as a solution.
Others tried that article here on EE without success.
If you get it working, great. Post the results. :-)

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
0
 

Accepted Solution

by:
deltaend earned 0 total points
ID: 33490468
I had two scanners to test with.  Both use WIA natively.  One was a multi-function printer which was redirected correctly with the print/scanner driver already installed on the server.  I disabled Easy Print Driver for this test.  The printer installed itself correctly, but even after manually turning on WIA on the server, it was unable to detect that the printer was also a scanner.
Then, I tried a flatbed scanner, but this time I mapped it to both a serial and an LPT port.  No joy.  
I finally stumbled on this.  I was unaware that RemoteFX was going to support this functionality:
http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/3e1c5203-e10b-4f01-ad82-fa0bc24688f5
So, I'm stalled and I think that I will vote to stay stalled until SP1 which hopefully will hopefully will be released sooner than next year (which I keep hearing).  
I have two more questions for you, one of them slightly off topic.  
Question #1, is it possible to have people automatically VPN'ed into the server when they connect via RDP so that network devices (on the client network) become available to them on the server side?
Question #2, is it possible to modify a remoteapp shortcut on the desktop to connect drives and plug-n-play devices similar to a regular RDP connection?  I'm guessing this is just a matter of tinkering with the RDP entry but I'm unfamiliar with the correct setting.  The thought here is we have an app that requires files to be saved back to the local machine and so I setup a logon script to auto-map a drive letter to a folder on the person's computer when they log on, but that requires the whole \\tsclient\c\ etc... available.  So I guess it is either devicestoredirect:s:* or drivestoredirect:s:* that need to be changed somehow to make this possible.  Or maybe there is a much cleaner way to redirect files saved by remote app programs automatically back to the client comptuter that I'm not aware of?
 
Thanks again.
0
Are your corporate email signatures appalling?

Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

 

Author Comment

by:deltaend
ID: 33490489
Whoops, forgot a possible setting to change: redirectdrives:i:1
0
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33723988
Where then is the solution?
0
 

Author Comment

by:deltaend
ID: 33724078
Essentially the solution is to wait for RemoteFX which contains all the features I was looking for. You were very helpful but helpfullness isn't a solution in it of itself.  No offense was intended.
0
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33724228
I have to disagree. When you come to EE and ask for a solution you want a real, actual AND readily available solution. In the future any problems may be solved by future solutions. No one knows what the future holds. I can say Windows Server 3000 will support mind reading devices. Then what?
Add to that you do not even know if RemoteFX is 100% with all scanners what I am sure it is not.
You asked a question and got an answer. As of today there are NO free solutions. Period. You like it or not that is your answer.
0
 

Author Comment

by:deltaend
ID: 33724354

Tsmvp, I'm sorry that hit a nerve for you, but I did considerable research and testing even while asking the community about this question.  My time spent on here typing questions to others consisted of about 20 minutes of my day whereas my personal time investigating this issue myself consisted of about 11 hours of research and testing of several scanners and software setups.  If my experience can help someone else then I stand by the answer to my own question since the answer is always defined by the question itself, not by the journey getting there.  As far as free solutions go, you are correct that RemoteFX isn't free since the cost of research, development, and support is all combined into the cost of owning a Windows Server platform, however it appears that since I already own a Windows Server 2008 R2 platform for this use, it is free in the sense that it doesn't cost anything additional.
 
As far as your posts go...
In your first post you suggested third party solutions.  The solutions suggested in this article were tested (however, I didn't actually post my findings on here) and I had extreme hit and miss issues with them.  So much so that I wouldn't suggest any of the above solutions to anyone.  With demos, I was only able to get one software actually functioning and that software actually crashed out the server with a bluescreen (tsx-scan).
 
In your second post, you didn't really offer any additional solutions except to clarify certain aspects of your findings over the years and explain some details of the RDP technology.  The essence of which is, "As far as I know, and I have been in this industry for a VERY long time, there are no freebies here and no solution that requires no client."  This isn't precisely true as RemoteFX will be included at no additional charge and will not require a separate client software.

So, this is why, according to my initial question, I did not award points.  Participation is appreciated but participation alone didn't answer the question.  In the end I did a large amount of work which could have all been avoided with someone mentioning that RemoteFX will contain this functionality.
 
 
0
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33724918
My issue here is very simple. First of all RemoteFX is not even available so this is NOT a solution. I can say Windows Server 10000 will be the solution. Problem is it is not available. Neither is RemoteFX. So your solution is not really a solution as again, it is NOT available.
I spend quite a lot of time on EE and I am ok and very happy when the author finds a solution but I do expect the author to abide to the rules and etiquette around here. A solution is something tangible that exists and that can be deployed in production tomorrow. Not something that will be available in an unknown timeframe.
And more than that, I do have RemoteFX running on both 2008 R2 and Windows 7 VDI. It is NOT perfect, it has issues AND it is NOT 100% compatible with everything.
So even if down the road it is released you do not even know if it will work with your particular scanner/environment. Therefore, based on the fact it is NOT available AND the fact you did NOT test your scanner with it to check/guarantee compatibility, it is NOT a solution. Period.
The reality is as of today there are NO free working solutions as posted. I will let the moderators decide what the outcome will be.

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
0
 

Author Comment

by:deltaend
ID: 33725089

I understand your position.  We are not talking about Windows 10k in 800 years, we are talking about Server 2008 R2, specifically about a technology that is being offered as we speak in beta and in less than 6 months in RC.  No solution is perfect but that being said the current available solutions were not free, client/server based, and none actually worked for our environments (and after the crashing issue, it makes me spooked to even use such a product if it can cause a server to become unstable).  

Therefore, logically, we have to look at solutions that are not currently available, but will be soon.  The best, most perfect fit according to my question is RemoteFX.  Now, I don’t expect RemoteFX to suddenly solve all of our problems, but it is indeed a step in a very good direction and if it requires buying a new scanner that is compatible with the software, it will be cheaper to do that, than to buy any of those previously listed products.  Now, if I had asked for a listing of pricey client/server apps which at least claim to send scanning jobs flawlessly to a terminal server, points would have been awarded after your first reply, but to be honest my first Google search listed all of those apps and I came to EE for something a bit more in depth than that.

In the end, this whole discussion reminds me of when Printer redirection was in its infancy and we were sitting around waiting for that to become a reality without expensive software to make it work.  And even when it did work, it was fairly limited to the printers it could redirect, so we had our clients buy printers that were compatible since that was cheaper than buying third party software.
0
 

Expert Comment

by:cricure
ID: 34802581
Remote desktop scanning is not supported in Windows 2008.
You must use commecrial solution. cheaper  solutions is
TSScan from TerminalWorks.com
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now