Outlook 2003 not displaying body of some plain text emails
Posted on 2010-08-20
We have a problem with one of the users in our organisation whereby he will occasionally receive a plain text email to his inbox however it won't display the contents of the email whether it be in the preview pane or when he opens it as a seperate window.
The email displays fine on other machines or on his smartphone so its localised however we would rather not rebuild the machine due to the difficulty in reconfiguring all of the custom applications that he has on there.
Cleared Temp OLK Folder. Ran Detect and Repair on the Office 2003, Cleared Temp Internet Files, Uninstalled and then Reinstalled Office 2003, Applied SP3 and then the rest of the available updates.
When I reinstalled Office I sent the mailbox test emails at each step and they displayed fine however it was the day after the reinstall of office that the problem has reappeared.
It only appears to be related to Plain Text emails and doesn't occurr for all of them which makes it harder to diagnose.