Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 676
  • Last Modified:

PE_PATCHED.DEN

I have this malware/virus that Trend has picked up but I can not find any information on it from the Trend support files. It's infected winlogon.exe - anyone heard of it or how to get rid of it? The scan result simply says "Unable to clean or quarantine the file. Refer to the online help for solutions." but there is no help:o(
0
uktransplant
Asked:
uktransplant
1 Solution
 
JonveeCommented:
Try downloading & updating Malwarebytes anti-Malware, from here:
http://www.malwarebytes.org/mbam.php

When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Click Finish then MBAM will automatically start.

Tutorial available, if you require >
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html
0
 
JonveeCommented:
Cannot yet find any additional information on PE_PATCHED.DEN apart from the Trend Micro reference, but Malwarebytes may well resolve the issue.
If it doesn't, we can try ComboFix ....details later, if required.
0
 
uktransplantAuthor Commented:
Thanks, I'll give it a go and update
0
Lessons on Wi-Fi & Recommendations on KRACK

Simplicity and security can be a difficult  balance for any business to tackle. Join us on December 6th for a look at your company's biggest security gap. We will also address the most recent attack, "KRACK" and provide recommendations on how to secure your Wi-Fi network today!

 
JonveeCommented:
Does this Malware cause any other symptoms, for example, can the infected machine access the internet for anti-Malware and AV updates, or MS updates?
Also do you have any problems updating your Trend software?
0
 
uktransplantAuthor Commented:
The PC can access the internet fine. The trend software constantly pops up to advise you of the infected file and that it can not clean or quarantine it making the PC unusable really. I have clicked on the Trend software and it has updated with the latest available release.
0
 
optomaCommented:
Could be a patched system file
Run these if needed
Tdsskiller.exe http://support.kaspersky.com/viruses/solutions?qid=208280684
Hitman Pro http://www.surfright.nl/en/hitmanpro
0
 
alexfariasCommented:
Download and run the combofix:http://download.bleepingcomputer.com/sUBs/ComboFix.exe and folow instructions on it
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now