Solved

PE_PATCHED.DEN

Posted on 2010-08-20
7
650 Views
Last Modified: 2013-12-04
I have this malware/virus that Trend has picked up but I can not find any information on it from the Trend support files. It's infected winlogon.exe - anyone heard of it or how to get rid of it? The scan result simply says "Unable to clean or quarantine the file. Refer to the online help for solutions." but there is no help:o(
0
Comment
Question by:uktransplant
7 Comments
 
LVL 27

Expert Comment

by:Jonvee
ID: 33484012
Try downloading & updating Malwarebytes anti-Malware, from here:
http://www.malwarebytes.org/mbam.php

When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Click Finish then MBAM will automatically start.

Tutorial available, if you require >
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 33484044
Cannot yet find any additional information on PE_PATCHED.DEN apart from the Trend Micro reference, but Malwarebytes may well resolve the issue.
If it doesn't, we can try ComboFix ....details later, if required.
0
 

Author Comment

by:uktransplant
ID: 33484051
Thanks, I'll give it a go and update
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 27

Expert Comment

by:Jonvee
ID: 33484073
Does this Malware cause any other symptoms, for example, can the infected machine access the internet for anti-Malware and AV updates, or MS updates?
Also do you have any problems updating your Trend software?
0
 

Author Comment

by:uktransplant
ID: 33484105
The PC can access the internet fine. The trend software constantly pops up to advise you of the infected file and that it can not clean or quarantine it making the PC unusable really. I have clicked on the Trend software and it has updated with the latest available release.
0
 
LVL 22

Accepted Solution

by:
optoma earned 500 total points
ID: 33484240
Could be a patched system file
Run these if needed
Tdsskiller.exe http://support.kaspersky.com/viruses/solutions?qid=208280684
Hitman Pro http://www.surfright.nl/en/hitmanpro
0
 
LVL 3

Expert Comment

by:alexfarias
ID: 33484394
Download and run the combofix:http://download.bleepingcomputer.com/sUBs/ComboFix.exe and folow instructions on it
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Assess most serious Linux privilege escalation bug 17 166
How to reinstall a 'Failed to install' Windows update 3 101
cloning computer 13 85
PCI compliance 16 33
This is a guide to the following problem (not exclusive but here) on Windows: Users need our support and we supporters often use global administrative accounts to do this. Using these accounts safely is a real challenge. Any admin who takes se…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

823 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question