Solved

WD USB 2.0 Portable HD 40 GB becomes 4.86 GB ??

Posted on 2010-08-20
5
928 Views
Last Modified: 2013-11-17
Hi Expert,

A couple years ago I bought a 40 gb portable HD with FAT32 format. I believe it is 40 gb since it is clearly labeled with 40 gb on it. When I plugged into my XP pc, it shows the portable HD is with only 4.86 gb.  Again it is a WD USB portable hard drive, not a thumb drive. The model is WD400U017-RTN

Actually, I didn't notice that until I tried to copy about 5 gb picture files to it and got a 'not enought space' error. I was shocked to find it is only 4.86 gb. How could it be ??

Can you figure what is wrong? How to get 40 gb back ?
0
Comment
Question by:Castlewood
  • 3
5 Comments
 
LVL 9

Expert Comment

by:Darksquire
ID: 33485013
I would reformat it in NTFS mode
0
 
LVL 9

Expert Comment

by:Darksquire
ID: 33485044
Here are the hard drive utilities for Western Digital to format and check drives:

http://www.wdc.com/en/products/advancedformat/
0
 

Author Comment

by:Castlewood
ID: 33485397
Thanks.
I kind of remember FAC can only take up to 4 GB, correct? But how come it shows 4.86 gb ??
So I have to reformat to NTFS in order to reach more than 4 GB, correct ?
0
 
LVL 9

Accepted Solution

by:
Darksquire earned 300 total points
ID: 33485515
Since it is currently formatted as FAT32, I would use the Western Digital tools to start from a clean slate by reformatting to NTFS. I believe that will cure your drive size problem.
0
 
LVL 8

Assisted Solution

by:Thethical
Thethical earned 200 total points
ID: 33486146
check the disk management
right click on my computer - manage - disk management
check if you have unallocated space on the 40Gb WD drive (maked as black).  remove and recreate the partition or as mentioned use the WD utility
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More or less everybody in the IT market understands the basics of Networking, however when we start talking about Storage Networks, things get a bit dizzier, and this is where I would like to help.
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now