Solved

WD USB 2.0 Portable HD 40 GB becomes 4.86 GB ??

Posted on 2010-08-20
5
956 Views
Last Modified: 2013-11-17
Hi Expert,

A couple years ago I bought a 40 gb portable HD with FAT32 format. I believe it is 40 gb since it is clearly labeled with 40 gb on it. When I plugged into my XP pc, it shows the portable HD is with only 4.86 gb.  Again it is a WD USB portable hard drive, not a thumb drive. The model is WD400U017-RTN

Actually, I didn't notice that until I tried to copy about 5 gb picture files to it and got a 'not enought space' error. I was shocked to find it is only 4.86 gb. How could it be ??

Can you figure what is wrong? How to get 40 gb back ?
0
Comment
Question by:Castlewood
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 9

Expert Comment

by:Darksquire
ID: 33485013
I would reformat it in NTFS mode
0
 
LVL 9

Expert Comment

by:Darksquire
ID: 33485044
Here are the hard drive utilities for Western Digital to format and check drives:

http://www.wdc.com/en/products/advancedformat/
0
 

Author Comment

by:Castlewood
ID: 33485397
Thanks.
I kind of remember FAC can only take up to 4 GB, correct? But how come it shows 4.86 gb ??
So I have to reformat to NTFS in order to reach more than 4 GB, correct ?
0
 
LVL 9

Accepted Solution

by:
Darksquire earned 300 total points
ID: 33485515
Since it is currently formatted as FAT32, I would use the Western Digital tools to start from a clean slate by reformatting to NTFS. I believe that will cure your drive size problem.
0
 
LVL 8

Assisted Solution

by:Thethical
Thethical earned 200 total points
ID: 33486146
check the disk management
right click on my computer - manage - disk management
check if you have unallocated space on the 40Gb WD drive (maked as black).  remove and recreate the partition or as mentioned use the WD utility
0

Featured Post

Enroll in June's Course of the Month

June’s Course of the Month is now available! Experts Exchange’s Premium Members, Team Accounts, and Qualified Experts have access to a complimentary course each month as part of their membership—an extra way to sharpen your skills and increase training.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud  (http://www.concertocloud.com/about/in-the-news/2017/02/0…
Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question