?
Solved

Why is CDO message not getting out to external addresses?

Posted on 2010-08-20
6
Medium Priority
?
570 Views
Last Modified: 2013-12-18
I have an HTML form which solicits data and then passes it to an ASP page which formats and e-mails data out.  It works GREAT with internal addresses within our company.  As soon as I try to send to an external address, or mobile device, the whole thing crashes and I get:

error '8004020f'
/form/CMS/lean/hitCount/send_notice.asp, line 46

Line 46 is my mail.Send line

Why can't I send out??

Please see code below:

    <%
        when = Request.Form("when")
        what = Request.Form("S_event")
        where = Request.Form("line_name")
        why = Request.Form("why")
        message="At " &when & " an " &what & " for the " &where & " line due to " &why
       
       
        set cdoConfig = CreateObject("CDO.Configuration")
        with cdoConfig.Fields
            .Item ("http://schemas.microsoft.com/cdo/configuration/sendusing")=2
            .Item ("http://schemas.microsoft.com/cdo/configuration/smtpserver")="xxx.yyy.com"
            .Item ("http://schemas.microsoft.com/cdo/configuration/smtpserverport")=25
            .Update
        end with
       
        set myMail=CreateObject("CDO.Message")
        with myMail
            set .Configuration = cdoConfig
            .From="fake_address@mycompany.com"
            .Subject="Safety Notification"
            .To="phone_number@carrier.net"
            .TextBody=message
            .Send  
        end with
       
        set myMail = nothing
    %>
0
Comment
Question by:dimmergeek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 11

Expert Comment

by:Rajesh Dalmia
ID: 33485859
you have use SMTP authentication for CDO mail fire.
you have to set below values

.Item (http://schemas.microsoft.com/cdo/configuration/smtpauthenticate) = 1
.Item (http://schemas.microsoft.com/cdo/configuration/sendusername) = HostUsrname
.Item (http://schemas.microsoft.com/cdo/configuration/sendpassword) = HostPassword
0
 
LVL 11

Expert Comment

by:Rajesh Dalmia
ID: 33485874
0
 
LVL 7

Author Comment

by:dimmergeek
ID: 33485988
I added all that, (used my username and password for login to Exchange)
Get same error as before.

Is it possible this server can't send out and we use another server for that??
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 7

Author Comment

by:dimmergeek
ID: 33486412
Code works flawlessly with internal addresses.  WILL NOT work when I try to send to ANYTHING external (cell phone, e-mail...)
0
 
LVL 11

Accepted Solution

by:
Rajesh Dalmia earned 800 total points
ID: 33486696
is there any firewall setup which is stopping external mail fire....
0
 
LVL 7

Author Comment

by:dimmergeek
ID: 33487236
Not sure...I'm doing all this 'under the radar'
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Familiarize people with the process of retrieving data from SQL Server using an Access pass-thru query. Microsoft Access is a very powerful client/server development tool. One of the ways that you can retrieve data from a SQL Server is by using a pa…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question