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bartpe external USB cannot find

Hi, I created a BARTPE disc for my Poweredge T310 with PERCS100 drivers (BCRAID) using a windows 2003 SP 4 disc. It boots wonderfully and finds the internal hard drives great! My problem is that I cannot find my external hard drive, a Seagate Expansion drive 1TB.

If I plug in my 8GB USB stick I can find that no problem, but I have to restore from a backup in Acronis and it's on my 1TB external drive. Where do I find drivers to external USB in BartPE environment! Thanks so much
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fecklessness
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fecklessness
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1 Solution
 
SteveIT ManagerCommented:
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SysExpertCommented:
Strange - If the flash drive works, the external should also - Did you check in the Disk amanger to see if it shows up ?

Did you try to unplug it and plug it in again ?

What does the device manager show ?

I hope this helps !
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fecklessnessAuthor Commented:
sgsm81, the link provided offers a couple theories, am i missing a solution on there? someone mentions a force driver install plugin for USB, but there is no link to said plugin, do you know more on it?

sysexpert, in BARTPE the disk does not show up in disk manager, how do you use device manager in BARTPE where is it located.
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SysExpertCommented:
Right click My Computer, choose properties, hardware Tab - device manager
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fecklessnessAuthor Commented:
In Bartpe I do not have a My Computer icon. I know how to access device mgr in windows xp (the steps you mentioned...) but that does not apply in this instance
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SteveIT ManagerCommented:
hi

sorry posted before going into a meeting

have you run anything other than bartpe like erd commander ?
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fecklessnessAuthor Commented:
sgsm81, bottom line i need acronis true image to work (does not work with regular rescue disc because of PERC S100 drivers are not allowed, so must use BARTPE with Acronis plugin in order to boot up.

does ERD Commander have a Acronis plugin? I've never used ERD Commander and am completely unfamiliar with creating a boot disc for it, what it's for and how to use it.
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SysExpertCommented:
I would try a Windows 7 PE environment instead

I hope this helps !
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fecklessnessAuthor Commented:
built with BART? or another method? sorry, i've just never tried to create a win 7 PE environment
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SysExpertCommented:
If you have solved the problem, you need to post your solution.

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fecklessnessAuthor Commented:
Sure solution was take hard drive out of USB enclosure and just plug internally. Problem 'solved'
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