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bartpe external USB cannot find

Posted on 2010-08-20
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Last Modified: 2016-10-27
Hi, I created a BARTPE disc for my Poweredge T310 with PERCS100 drivers (BCRAID) using a windows 2003 SP 4 disc. It boots wonderfully and finds the internal hard drives great! My problem is that I cannot find my external hard drive, a Seagate Expansion drive 1TB.

If I plug in my 8GB USB stick I can find that no problem, but I have to restore from a backup in Acronis and it's on my 1TB external drive. Where do I find drivers to external USB in BartPE environment! Thanks so much
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Question by:fecklessness
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13 Comments
 
LVL 17

Expert Comment

by:sgsm81
ID: 33485606
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LVL 63

Expert Comment

by:SysExpert
ID: 33485621
Strange - If the flash drive works, the external should also - Did you check in the Disk amanger to see if it shows up ?

Did you try to unplug it and plug it in again ?

What does the device manager show ?

I hope this helps !
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Author Comment

by:fecklessness
ID: 33485810
sgsm81, the link provided offers a couple theories, am i missing a solution on there? someone mentions a force driver install plugin for USB, but there is no link to said plugin, do you know more on it?

sysexpert, in BARTPE the disk does not show up in disk manager, how do you use device manager in BARTPE where is it located.
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Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 63

Expert Comment

by:SysExpert
ID: 33486272
Right click My Computer, choose properties, hardware Tab - device manager
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Author Comment

by:fecklessness
ID: 33486693
In Bartpe I do not have a My Computer icon. I know how to access device mgr in windows xp (the steps you mentioned...) but that does not apply in this instance
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LVL 17

Expert Comment

by:sgsm81
ID: 33487589
hi

sorry posted before going into a meeting

have you run anything other than bartpe like erd commander ?
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Author Comment

by:fecklessness
ID: 33487916
sgsm81, bottom line i need acronis true image to work (does not work with regular rescue disc because of PERC S100 drivers are not allowed, so must use BARTPE with Acronis plugin in order to boot up.

does ERD Commander have a Acronis plugin? I've never used ERD Commander and am completely unfamiliar with creating a boot disc for it, what it's for and how to use it.
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LVL 63

Expert Comment

by:SysExpert
ID: 33487996
I would try a Windows 7 PE environment instead

I hope this helps !
0
 

Author Comment

by:fecklessness
ID: 33488021
built with BART? or another method? sorry, i've just never tried to create a win 7 PE environment
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LVL 63

Expert Comment

by:SysExpert
ID: 33501861
If you have solved the problem, you need to post your solution.

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Accepted Solution

by:
fecklessness earned 0 total points
ID: 33504154
Sure solution was take hard drive out of USB enclosure and just plug internally. Problem 'solved'
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