Solved

Exchange 2010 Out of Office message states Server not available.

Posted on 2010-08-20
8
5,036 Views
Last Modified: 2012-05-10
I have an exchange server 2010 where Outlook 2007 clients are getting a message that Out of office Settings can not be displayed because the server is not available.
I have checked the identity below.  It matches my SSL Cert.  This all did work.  OOTO Settings can be set via OWA.  

Identity    : Servername\EWS (Default Web Site)
InternalUrl : https://server.domain.com/ews/exchange.asmx
ExternalUrl : https://server.domain.com/ews/exchange.asmx

I am lost and sick of fight OOTO in Exchange 2010.
0
Comment
Question by:itarrows
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 8

Expert Comment

by:Mkris9
ID: 33486053
right-click the Outlook icon in the System Tray and select Test E-mail AutoConfiguration
does it run / pass on everything ?

Also use the Get-ClientAccessServer | fl Name,AutodiscoverServiceInternalUri command. That will show you the current autodiscover uri's for all of your servers.

Now to configure your Autodiscover Service correctly use Set-ClientAccessServer -Identity  -AutoDiscoverServiceInternalUri “https:///autodiscover/autodiscover.xml”. Now one last step, you will need to set the web services directory to point to the correct interal and external URLs. Do that using Get-WebServicesVirtualDirectory set-WebservicesVirtualDirectory -intrnalurl https:///EWS/Exchange.asmx -externalurl https:///EWS/Exchange.asmx.

It will also be necessary to update your security certificates on the internal machines (and possibly generate a new security certificate depending on your configuration) to avoid getting a security error. But you should now be free to alter your OOF settings from Outlook 2007 with no further error messages
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 

Author Comment

by:itarrows
ID: 33486190
I am running Windowws 7 desktops, I do not have an option to select test OOF.  I get no context menu when I right click on my outlook icon....even if I hold CTRl.  Is there another way to get to it?
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33486235
right-ctrl+right-click
0
 

Author Comment

by:itarrows
ID: 33486578
autoconfiguration was unable to determine your settings.
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33486653
read the article i posted earlier that describes autodiscover
0
 

Accepted Solution

by:
itarrows earned 0 total points
ID: 33662545
Here is the the answer after contacting Microsoft:

In the properties of the default website, I had require SSL setting checked.  But, I also had a http redirect enabled.  So, IIS enabled redirect on all the Virtual Directories too (including /autodiscover and /EWS).  So, I turned off the require SSL, put a redirect on the main webite and verified that the /autodiscover and /EWS did not have a redirect, out of office worked.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question