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Outlook contacts in Skype

Posted on 2010-08-20
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Last Modified: 2013-11-09
Recently upgraded from Outlook 2003 to 2010.  No problems with Outlook, but my contacts no longer appear in Skype.
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Question by:medpipes
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Expert Comment

by:lobo797
ID: 33487590
Click on Contacts and check the option "Show Outlook Contacts"
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Expert Comment

by:lobo797
ID: 33487625
If that doesn't do what you are wanting, then you may need to import the Outlook Contacts.  Click Contacts > Import Contacts > Click on 'Other', and choose Microsoft Outlook and import.
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Author Comment

by:medpipes
ID: 33488337
Show contacts is checked.  I understand that I can import contacts, but I used to get them real-time as long as my Outlook program was open in the background.
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Expert Comment

by:lobo797
ID: 33488833
What version of Skype are you using?

Uncheck the 'Show Outlook Contact' menu item and recheck to see if the contacts show up.  That works on my install.  According to Skypes online help, it should come up automatically.
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Author Comment

by:medpipes
ID: 33489129
Uncheck, recheck, logout, login, start /stop Outlook; tried all of these things
Skype Version: 4.1.32.179
When I check for updates it says I have the latest version
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Expert Comment

by:lobo797
ID: 33491489
I'm wondering if Outlook is blocking access to the contacts after the upgrade.  Here is a post that addresses that issue.  I don't have 2010 to investigate and advise.

http://forum.skype.com/index.php?showtopic=16063

Here's is some info on using add-ins to get the job done.  Might want to check that out, as well.

https://extras.skype.com/categories/all/good/outlook

All the best..
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Author Comment

by:medpipes
ID: 33495353
Thank you for sticking with me on this.  I do believe you're on to something.  For what it's worth, I also just noticed that my iPod Touch no longer synchs with my Outlook contacts.  That is, my iPod used to contain all of my Outlook contacts and now there are none.  I looked through Outlook 2010 and I don't see any settings for allowing access or blocking access so I guess I am still stumped.  My OS is Win 7, but not sure if this is an issue because I had Win 7 when I was using Outlook 2003 before this and everything was working then.
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Accepted Solution

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lobo797 earned 250 total points
ID: 33510073
medpipes,

I'm at the end of suggestions, as well.  I'm with you on the OS; I don't think that's the issue.

My only suggestion would be to close this question by accepting a comment of yours or requesting it be closed and then reposting with zones that would get more Outlook experts involved.

Sorry that I couldn't be of more assistance :(

All the best..
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Author Closing Comment

by:medpipes
ID: 33744547
Will work on this another day.  Thank you for your assistance
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