Link to home
Start Free TrialLog in
Avatar of medpipes
medpipesFlag for United States of America

asked on

Outlook contacts in Skype

Recently upgraded from Outlook 2003 to 2010.  No problems with Outlook, but my contacts no longer appear in Skype.
Avatar of lobo797
lobo797
Flag of United States of America image

Click on Contacts and check the option "Show Outlook Contacts"
If that doesn't do what you are wanting, then you may need to import the Outlook Contacts.  Click Contacts > Import Contacts > Click on 'Other', and choose Microsoft Outlook and import.
Avatar of medpipes

ASKER

Show contacts is checked.  I understand that I can import contacts, but I used to get them real-time as long as my Outlook program was open in the background.
What version of Skype are you using?

Uncheck the 'Show Outlook Contact' menu item and recheck to see if the contacts show up.  That works on my install.  According to Skypes online help, it should come up automatically.
Uncheck, recheck, logout, login, start /stop Outlook; tried all of these things
Skype Version: 4.1.32.179
When I check for updates it says I have the latest version
I'm wondering if Outlook is blocking access to the contacts after the upgrade.  Here is a post that addresses that issue.  I don't have 2010 to investigate and advise.

http://forum.skype.com/index.php?showtopic=16063

Here's is some info on using add-ins to get the job done.  Might want to check that out, as well.

https://extras.skype.com/categories/all/good/outlook

All the best..
Thank you for sticking with me on this.  I do believe you're on to something.  For what it's worth, I also just noticed that my iPod Touch no longer synchs with my Outlook contacts.  That is, my iPod used to contain all of my Outlook contacts and now there are none.  I looked through Outlook 2010 and I don't see any settings for allowing access or blocking access so I guess I am still stumped.  My OS is Win 7, but not sure if this is an issue because I had Win 7 when I was using Outlook 2003 before this and everything was working then.
ASKER CERTIFIED SOLUTION
Avatar of lobo797
lobo797
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Will work on this another day.  Thank you for your assistance