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Outlook PST file missing 2010 email

Posted on 2010-08-20
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Last Modified: 2012-06-27
I moved a PST file from a Windows XP laptop default location to C:\Mail. When I configured outlook to read the file from the new location, all my 2010 and 2009 mail had dissapeard. I then did a scanpst.exe on the file and it has since removed all the 2008 mail bar one email. Any help would be great.

Paul
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Question by:PaulMcDonogh1
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5 Comments
 
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Expert Comment

by:Scanman999
ID: 33487478
It could be that the auto-archive function moved them into the archive.pst file located in c:\doc & settings\YOUR USERNAME\Local Settings\Application Settings\Microsoft\Outlook...

You could also have a look in the COntrol Panel, click on the MAIL icon, then on DATA FILES, you'll find there all the PST files linked to OUTLOOK.

Cheers.
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Author Comment

by:PaulMcDonogh1
ID: 33488031
I hear what you are saying, but this is not the case as there is one mail still in the list that is from 2008. yesterdays and todyas 2010 mail is there but mail from before 18-08-2010 has simply vanished out my inbox. I have searched all sub folders / deleted items and have not accidently moved them anywhere.
How is it possible that outlook can move or delete or simly hide mail that was there and then they vanish by moving the PSt file location?
All that has happned on the PC is that the users profile was copied over to a new profile ( The PC was removed from the Domian and put in a workgroup) , the PST file moved to C:\mail and then logged into the profile and told outlook where to find the PST.
I have used some 3rd party tools but it does not come up with anything for before wednesday.
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by:Scanman999
ID: 33488449
I heard similar problems, but usually the mails are in fact moved to another PST because outlook wasn't configured properly.

I had a case where a PST file was set as default mail recipient while outlook was connected to an exchange folder. All mails coming to the exchange mailbox were automatically moved to the PST file.
Was outlook linked to an exchange server before ?

When you go in the Mail icon in the control pannel, do you have multiple DATA FILE defined ? Which one is set as default ?

Or could it be that inadvertently the "current view" setting changed ?
If you go on VIEW menu, CURRENT VIEW, select Messages, does it changes anything ?

Is there a filter set that would "hide" those missing emails ?

Cheers.
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Author Comment

by:PaulMcDonogh1
ID: 33498332
There is no exchange server, they are popping thei rmail only frm a Linux Server. I have searched all Archive PST file locally to the Laptop and there is no mail from 2010 in any of them.
I will check the view settings on the clients, I will let you know
Paul
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Accepted Solution

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PaulMcDonogh1 earned 0 total points
ID: 33684402
There is stil no valid explanation for the email going missing...closing this question
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