Solved

Windows 7 64bit - Go to choose a printer port -> use existing port -> nothing appears in drop down

Posted on 2010-08-20
4
828 Views
Last Modified: 2013-12-15
My computer is like I have no printer ports. I have a new hp multifunction that I am trying to configure and I can scan to it but can't get it to print. I have since returned and tried another printer and same thing. When I go to add a printer in the Win 7 control panel, on this computer I click choose a printer port and have nothing listed. On my other computers I have plenty of items listed.
0
Comment
Question by:FASTECHS
  • 2
4 Comments
 
LVL 5

Expert Comment

by:richardcardin
ID: 33488988
Most computers now days come with a cd to run or you can download the lastest software via the manufacturer website (I suggest this). Run the newest software before plugging the printer to the computer. Usually the software will install and tell you to connect the printer to the system to complete setup. Much simpler than the manual installation you appear to be doing.

If you did the original install from the CD, download the drivers, disconnect the printer, remove old software, reboot, install new software and follow instructions.

Just my 2 bits. Thanks
0
 

Author Comment

by:FASTECHS
ID: 33489111
This is exactly the problem I am having but the fix doesn't seem to work. I have 64bit windows 7

http://windows7forums.com/windows-7-support/24811-no-printer-ports-showing-up.html
0
 
LVL 5

Accepted Solution

by:
richardcardin earned 500 total points
ID: 33536658
May sound strange but disconnect and delete the printer, then go to device manager and make sure it is removed there. Then at your on accord, uninstall the USB hubs/controllers/etc from the USB Controllers second. Let windows redetect and install the usb, then try setting the printer up again.

This worked strangely on an HPLJ3050 I worked on this week. Good Luck.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question