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Exchange 2007 + Konica Minolta SMTP Authentication from offsite

We recently setup an exchange 2007 server at a location.  There is another office located in a different part of town that used to be able to use their Konica Minolta to Send to Email which would communicate with the server and back to the users at the remote location.  Now with exchange 2007 we get a continuing login error when trying to do so.  We have setup numerous different kinds of Hub transports as well as one recommende by the copier support for Anonmyous login but nothing seems to work.  Anyone have suggestions as what exchange 2007 is doing or not doing that wont allow us to login via SMTP from this copier to the SBS 2008 w/ exchange 2007?
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Antonio Vargas
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This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.