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SAS 9.2 Installation

Posted on 2010-08-21
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Last Modified: 2013-11-16
Has anyone had trouble installing SAS 9.2? I have XP Pro with 32 bit. I checked to make sure that SAS 9.2 is compatible with my system and it all checked out. However, when I try to install the software I get an error when the wizard tries to install SAS Foundation. I also tried it on my friend's computer that is using Windows 7 with 32 bit and I got the exact same error message.

This is legal software.  I'm taking a SAS course starting on Monday and the SAS technical support isn't open on the weekends, so I'm working with a short time line here.  Any insight is greatly appreciated.

Please see attached error message.
SAS-Error.JPG
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Question by:Carlynne
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7 Comments
 
LVL 8

Expert Comment

by:halejr1
ID: 33491189
did you click retry and if so what happened?  same?

Were you installing from CD-rom or download?
0
 

Author Comment

by:Carlynne
ID: 33491240
Yes, I removed what had been installed and then restarted my computer and tried to reinstall two times. The installation package is 4 DVDs!
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Author Comment

by:Carlynne
ID: 33491244
And yes, I also clicked re-try before doing the above. I also tried to do the install anyway, but that didn't work either.
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LVL 5

Expert Comment

by:tobey1
ID: 33504860
Some obvious questions:
1. Do you have admin rights on the PC to install software?
2. Do you have enough disk space to install the software?
3. Did you turnoff all anti-virus software before installing?  This will/has caused issues for me.
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Accepted Solution

by:
Carlynne earned 0 total points
ID: 33507222
Thanks for all the comments on this post.  According to SAS, the problem is actually with a bad copy of the DVD, so they are sending me another copy.

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LVL 5

Expert Comment

by:tobey1
ID: 33507241
Not the first time that has happened with SAS software.

Good luck on the second install.
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Author Closing Comment

by:Carlynne
ID: 33624604
The SAS installation DVD was damaged so I could not install it. I contacted SAS and they sent me another DVD and it installed fine.
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