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JRockFLFlag for United States of America

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HP Pavilion Slimline not powering on

I woke up this morning to find my computer not powered on, I always leave it running.
There was a green light that was light up in the back where the power supply is.
I unplugged it a few times and the light no longer comes on.

I contacted HP and I have to send the computer back to them.
Does this sound like a faulty power supply or possibly something else?
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dreamcomputer2000

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I have already paid for the service. If it was not a slimline model then I would just do it myself. I have replaced power supplies before. My main concern is the data. I do use a remote backup for some items, but not everything. I need to work on my personal disaster recovery plan.
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brettkm

Ahh Ok.  The data is easy to get off.  You can take the hard out and connect it to another computer, or get yourself a USB adapter.  The adapters are cheap off eBay wnd work with SATA, 2.5" and 3.5" IDE drives.

http://shop.ebay.com/i.html?_nkw=usb+hard+drive+adapter&_sacat=0&_odkw=usb+hard+drive+adapter&_osacat=0&bkBtn=&_trksid=p3286.m270.l1313

Most computer shops should stock them to.
When backing up your data remember not only your documents, pictures, music, and videos, but desktop items (if you store things on the desktop as I do), addresses and email (if you use outlook express or outlook), and favorites. Be sure that you enable hidden files and folders, for Outlook Express, addresses are stored in Application Data>microsoft>Address Book, email is stored in Local Settings>appplication Data>Identities>Microsoft>Outlook Express.
For Outlook  Local Settings>Application Data>Microsoft>Outlook>outlook.pst
all of the above are in Documents and Settings>username, or in Win7-Users>username