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Windows update fails: error code 0x80070008

Windows Server 2003 Standard SP2.

When trying to run windows updates, it downloads them but fails before installing with: Error Code: 0x80070008.

I've read a few articles online regarding trying to delete the contents of c:\windows\softwaredistrubution\ downloads and eventchache folders.  Before trying this without really know if this is a safe procedure, I figured I'd ask here first.  

Anyone seen this before and can offer a working solution?

500 poiints - thanks!
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GDavis193
Asked:
GDavis193
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1 Solution
 
DewFreakCommented:
I would start there. It is safe.
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geowrianCommented:
Deleting the SoftwareDistribution folder is safe and is in some KBs form Microsoft to help fix issues. Everything necessary to work will rebuild itself. The only real piece of data you will lose is the "history" of windows updates - this basically just has what updates were installed when and if they succeeded, failed, etc. The updates will still be in add/remove programs and function normally and not be reinstalled or anything similar.
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GDavis193Author Commented:
There are 2 software distriution folders.. one under c:]windows and c:\windows\system32

Both are ok to purge?
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DewFreakCommented:
c:\windows
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GDavis193Author Commented:
OK, I just renamed the folder and am trying again...
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geowrianCommented:
Make sure to stop/start the Automatic Update service. Start -> Run -> cmd (enter) -> net stop wuauserv (enter) -> net start wuauserv (enter)
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GDavis193Author Commented:
yeah I stopped the automatic update service, bits, and crypt before doing this.
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Donald StewartNetwork AdministratorCommented:
Try resetting windows update components



http://support.microsoft.com/kb/971058
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GDavis193Author Commented:
That link is for Vista
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GDavis193Author Commented:
Answered, explained it, and it worked.  Thanks!
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Donald StewartNetwork AdministratorCommented:
APPLIES TO
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Microsoft Windows Server 2003, Web Edition
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