Solved

Windows update fails: error code 0x80070008

Posted on 2010-08-21
11
3,470 Views
Last Modified: 2012-06-27
Windows Server 2003 Standard SP2.

When trying to run windows updates, it downloads them but fails before installing with: Error Code: 0x80070008.

I've read a few articles online regarding trying to delete the contents of c:\windows\softwaredistrubution\ downloads and eventchache folders.  Before trying this without really know if this is a safe procedure, I figured I'd ask here first.  

Anyone seen this before and can offer a working solution?

500 poiints - thanks!
0
Comment
Question by:GDavis193
  • 5
  • 2
  • 2
  • +1
11 Comments
 
LVL 6

Expert Comment

by:DewFreak
ID: 33493236
I would start there. It is safe.
0
 
LVL 12

Accepted Solution

by:
geowrian earned 500 total points
ID: 33493277
Deleting the SoftwareDistribution folder is safe and is in some KBs form Microsoft to help fix issues. Everything necessary to work will rebuild itself. The only real piece of data you will lose is the "history" of windows updates - this basically just has what updates were installed when and if they succeeded, failed, etc. The updates will still be in add/remove programs and function normally and not be reinstalled or anything similar.
0
 

Author Comment

by:GDavis193
ID: 33493292
There are 2 software distriution folders.. one under c:]windows and c:\windows\system32

Both are ok to purge?
0
 
LVL 6

Expert Comment

by:DewFreak
ID: 33493294
c:\windows
0
 

Author Comment

by:GDavis193
ID: 33493304
OK, I just renamed the folder and am trying again...
0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 
LVL 12

Expert Comment

by:geowrian
ID: 33493309
Make sure to stop/start the Automatic Update service. Start -> Run -> cmd (enter) -> net stop wuauserv (enter) -> net start wuauserv (enter)
0
 

Author Comment

by:GDavis193
ID: 33493317
yeah I stopped the automatic update service, bits, and crypt before doing this.
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 33493344
Try resetting windows update components



http://support.microsoft.com/kb/971058
0
 

Author Comment

by:GDavis193
ID: 33493374
That link is for Vista
0
 

Author Closing Comment

by:GDavis193
ID: 33493376
Answered, explained it, and it worked.  Thanks!
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 33493377
APPLIES TO
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Windows Vista Business
Windows Vista Enterprise
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Ultimate
Windows Server 2008 Datacenter
Windows Server 2008 Enterprise
Windows Server 2008 Standard
Microsoft Windows Server 2003, Web Edition
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Standard Edition (32-bit x86)

0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Learn about cloud computing and its benefits for small business owners.
Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now