Flash CS4 stalls

Posted on 2010-08-21
Last Modified: 2012-05-10
So I have a copy of Adobe Flash CS4 and have started studying.  It has this annoying problem of periodically hanging for 2 to 4 minutes when doing simple things like clicking on the timeline.  After waiting for it to come back to life, all is well for another 10 to 30 minutes and it will happen again;.  It's the 32 bit version installed on Windows 7 64 Bit OS.  Plenty of RAM (8GB) and Horsepower (QX6700 Quad Core).  Any idea what is going on?  I have upgraded it to the latest patch 10.0.2.
Question by:sifugreg
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Expert Comment

ID: 33493622
sounds like you've got a hard drive issue, in my opinion... games will do the same thing when the hard drive has to read from a section that's corrupt... does everything else hang when it happens, or just flash?

Expert Comment

ID: 33493629
Does it still hang when you have a COMPLETELY blank project, or are you working with anything that may be resource intensive in case CS4 does any background backups or builds without your knowledge? (though, with the power of your computer, I don't see why this should be happening at all)

Does everything halt to a stop, or only Flash? If you open the task manager, is Flash Professional using an unusual amount of CPU or RAM at that time?

Do you have any special settings for your installation, such as on installed to a removable harddrive or a USB storage device? Is the FLA file you are using located on the local machine, or are you accessing it across FTP or other remote location?

If all else fails, a restart should fix most issues, and if not, you should report the bug directly to Adobe, though, your bug may come upon deaf ears, as they are likely not patching bugs for old software, but instead want you to buy the newest and latest Flash Professional CS5.

Author Comment

ID: 33493673
No, it's a very simple production, 5 layers, one small 72dpi image and some text animation.  HDD is a 3 disk RAID 5 SATA II.  It was built as a serious gamer machine a few years back.  I have no other slowing and it's only Flash that hangs.  I've not tried a completely blank project,  I't's just intermittent enough to make it difficult;t but it's a good troubleshooting idea.  I'll see what I can do.  It jumps from about 3% to 26% hogging up one processor  at nearly 100% which is probably the issue.  It's obviously not written to take advantage of multiple processors which is why my machine continues on uninterrupted with 3 idling.  All files and installs are on the local RAID drive.  There, after 3 minutes or so, the CPU on that one processor just dropped back to minimal and all is free.  what could it be doing to hog up a processor like that?
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Expert Comment

ID: 33493710
Hm... Flash is definitely busy doing something it shouldn't be doing. Even running off of one single processor, Flash shouldn't be running into that problem, as it's requirements aren't horrendous.

If it's not to much of a hassle for you, try reinstalling Flash from the beginning.

If all else fails, it may be a hardware problem. I believe there may be some way from Windows to run Flash under different hardware settings, but as I don't have neither a 32 bit nor quad core computer, it would be quite difficult for me to track down and test those settings. But right clicking the EXE for Flash should at least give you some options which may lead you down the right path.

Author Comment

ID: 33493721
I can do that.  I can also install it in a virtual environment or on one of my servers here for testing (I'm the Director of I.T. for a large medical group which is why there is so much crap.. er... technology at my house).   I'm teaching some classes tomorrow so may not have time to do it all this weekend but I'll definitely play...

Author Comment

ID: 33495762
I took swap file size management away from the OS and started running the program in compatibility mode for Windows XP SP3.  So far so good.  I'll play some more this afternoon and let you all know if that actually fixed the problem and hopefully which one. (I'm banking on the compatibility mode).

Accepted Solution

sifugreg earned 0 total points
ID: 33810122
Just to close the loop, I had no further problems when running in XP Compatability mode.  Thanks for all your insight.

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