Looking for a great IVR system to host my service
I need to write myself an Integrated Voice Response system, but am holding off on writing it until I finf the right platform. I have found Voice Shot (www.voiceshot.com) to be pretty good. But it lacks speech recognition, text to speech. So I want to consider other possibilities before I start coding.
Do you know of any other options?
I assume Voice Shot's technology is not that unique and that others have offerings as well. Please let me know.
I mainly want the caller to interact with my menu of options with the phone keypad, but would not want to start from scratch the day I decided I needed voice rec. Also, the text to speech I would like to have on version 1.0 of my service.
Let me know...
I do not think I need a VOIP solution. Voice Shot may use POTS lines, and this is probably preferred.
Thanks,
newbieweb
Do you know of any other options?
I assume Voice Shot's technology is not that unique and that others have offerings as well. Please let me know.
I mainly want the caller to interact with my menu of options with the phone keypad, but would not want to start from scratch the day I decided I needed voice rec. Also, the text to speech I would like to have on version 1.0 of my service.
Let me know...
I do not think I need a VOIP solution. Voice Shot may use POTS lines, and this is probably preferred.
Thanks,
newbieweb
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
That's amazing!
I could get 4 lines (are the VOIP?) for $11 per month. I understand what a PBX does.
So I could have 4 outside callers call at the same time and contact my IVR at the same time? Wow!
The last question is what IVR program do I use that would then manage the call?
Does this all really cost $11 per month?!
I could get 4 lines (are the VOIP?) for $11 per month. I understand what a PBX does.
So I could have 4 outside callers call at the same time and contact my IVR at the same time? Wow!
The last question is what IVR program do I use that would then manage the call?
Does this all really cost $11 per month?!
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
This looks really great. But what are the odds I can set it up without needing to read that tribox manual? It looks pretty complicated, as I know nothing about VOIP (yet).
Do these things install pretty automatically?
Can the IVR write data to a database? Do speech recognition? Text to speech? Just wondering...
Do these things install pretty automatically?
Can the IVR write data to a database? Do speech recognition? Text to speech? Just wondering...
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks a lot! You will help me get in business! :)
make sure you look at this document, it has some great info
http://dumbme.mbit.com.au/trixbox/trixbox_without_tears.pdf
http://dumbme.mbit.com.au/trixbox/trixbox_without_tears.pdf
ASKER
What hardware do I need to buy? I'd want the ability for up to four concurrent phone calls at once...