Windows 7 picture viewer missing 4 prints per page

You say with an offer for upgrade, have you upgraded it to Win 7?  For clarification, the application is working as advertised until you try to preview or print a page with four different pictures on that single page.  Is that correct?

Will the photo viewer print single pictures just fine? Will it print a single picture at 3.5x5 (which should put 4 per page)?

Ensure you are not trying to place a picture size, the will not allow more than 1 or 2 per page based on your paper size settings.  Obviously it will not allow you to print 4 5x7s on a single 8.5x11 sheet of paper.

Honestly the built in picture viewer/printer is very limited in its capabilities.  I would suggest using a third party program that will give you more control over your printing project. My first choice would be googles Picasa, it has a lot of printing tools, and allows you to print directly from the application.

Some suggested softwares:
Google - Picasa http://www.google.com/picasa/
PhotoScape - http://www.photoscape.org/ps/main/index.php

TLH

The picture viewer for win 7 as you know it is dead, the way of outlook express etc.
You can now download apps from live .com to replace some of these previously system options.
Although I like picasa for overall organizing photos, I use http://www.faststone.org/FSViewerDetail.htm  to replace the picture viewer in win7 systems.
Good luck.

Picture viewer is still there it is just embedded in the preview function. If you open your picture library and click the preview button at the top left it will allow you to choose what viewer to use. That is where you will find the picture viewer.

The picture viewer program starts and looks like any other version.  When you scroll down the side bar, all choices are present except the 4 3.5 photo one.  On other Windows 7 machines, the same options are available as on previous versions.  I realize this is not the most robust program, but it has sufficed for producing the desired pictures.  Since it is embeded, I was hoping for a method to re-install only the picture viewer.

Windows Picture and Fax Viewer in xp has been replaced by Photo Gallery in Vista etc and no longer supported.
In XP, under the print function, the print layout options displayed are directly related to the choice of paper size that the printer is using. Check your printer settings.

In Windows 7, if you double click on a picture a program that is remarkably similar to Picture and Fax Viewer pops up..  This particular one is missing the 4 prints per page.  Is there a configuration option somewhere, or can it be uninstalled and re-installed.

Thanks  I will try the repair

Going from my memory, not always the best option, sic, if you print to envelope after you choose to print picture within viewer, you'll see most of the printing options layouts missing.  This extreme is only to show you how it works.  Play with different settings for different layouts.
The problem could also be in your printer, especially if not using win7 drivers specific to printer.

Too late.  I would at least reinstall the printer before anything else.
Cheers and good luck.