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Cisco voice gateway ISDN BRI card problem connecting to UK tele company

Posted on 2010-08-22
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Medium Priority
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6,180 Views
Last Modified: 2013-12-29
Dear Experts,

We are in the process of moving a remote office to a new premises, replacing the PBX system with a Cisco router with an ISDN BRI card, with the intention of connecting to a Call Manager at HQ.  However, we have problems with the new ISDN card it seems, after BT visited to confirm the ISDN line could make and receive calls with the correct phone number, using their testing handset.

It appears the ISDN card may be faulty, but I cannot be sure.  I have posted sone of the config of the ports, plus the debug log of "debug isdn standard".  The layer 2 link to BT's switch goes up and down as soon as the TEI is accepted.

interface BRI0/0/0
 no ip address
 isdn switch-type basic-net3
 isdn overlap-receiving
 isdn not-end-to-end 64
 isdn point-to-point-setup
 isdn incoming-voice voice
 isdn send-alerting
 isdn static-tei 0
!
interface BRI0/0/1
 no ip address
 isdn switch-type basic-net3
 isdn overlap-receiving
 isdn not-end-to-end 64
 isdn point-to-point-setup
 isdn incoming-voice voice
 isdn send-alerting
 isdn static-tei 0
!
voice-port 0/0/0
 disc_pi_off
 compand-type a-law
 cptone GB
 timeouts call-disconnect 5
 timeouts wait-release 5
!
voice-port 0/0/1
 disc_pi_off
 compand-type a-law
 cptone GB
 timeouts call-disconnect 5
 timeouts wait-release 5

The router and ISDN card are brand new and untested, but it could also be misconfigured.  Please let me know your opinions.  

Thank  you in advance!




*Aug 17 13:36:27.943: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30DE0798, dsl=0
*Aug 17 13:36:27.943: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30DE0798
*Aug 17 13:36:27.943: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=22 Previous state=1 Current state=1
*Aug 17 13:36:27.943: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:29.943: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/1, TEI 0 changed to down
*Aug 17 13:36:29.963: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/1, TEI 0 changed to up
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dp_handle_isdn_is_signalling_channel_up:
   idb 0x30E67BD0 status 1
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30DE0798, dsl=0
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30DE0798
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=20 Previous state=1 Current state=1
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30E67BD0, dsl=1
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30E67BD0
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=21 Previous state=1 Current state=1
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30DE0798, dsl=0
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30DE0798
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=22 Previous state=1 Current state=1
*Aug 17 13:36:29.963: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:31.963: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/0, TEI 0 changed to down
*Aug 17 13:36:31.983: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/0, TEI 0 changed to up
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dp_handle_isdn_is_signalling_channel_up:
   idb 0x30DE0798 status 1
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30DE0798, dsl=0
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30DE0798
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=20 Previous state=1 Current state=1
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30E67BD0, dsl=1
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30E67BD0
*Aug 17 13:36:31.983: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=21 Previous state=1 Current state=1
*Aug 17 13:36:31.987: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:31.987: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:31.987: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30DE0798, dsl=0
*Aug 17 13:36:31.987: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30DE0798
*Aug 17 13:36:31.987: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=22 Previous state=1 Current state=1
*Aug 17 13:36:31.987: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:33.987: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/1, TEI 0 changed to down
*Aug 17 13:36:34.011: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/1, TEI 0 changed to up
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dp_handle_isdn_is_signalling_channel_up:
   idb 0x30E67BD0 status 1
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30DE0798, dsl=0
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30DE0798
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=20 Previous state=1 Current state=1
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpSendTransitionEvent:
   sending 0xFFFFFFFF event
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Signaling Status is up, idb=0x30E67BD0, dsl=1
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dpCheckTerminationStatus:
   ISDN Interface Layer1 and Layer2 are both up, idb=0x30E67BD0
*Aug 17 13:36:34.011: //-1/xxxxxxxxxxxx/DPM/dp_check_and_notify_all_dp_state:
   Peer=21 Previous state=1 Current state=1

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Comment
Question by:support_ferret
  • 9
  • 5
14 Comments
 
LVL 9

Expert Comment

by:Alex Bahar
ID: 33510445
Try to remove these 2 lines. These days overlap signalling is not used any more. In Europe it is end-to-end 64. These look like North American configurations.
isdn overlap-receiving
 isdn not-end-to-end 64
 
If it doesn't fix the issue remove the 2 lines under voice port
timeouts call-disconnect 5
 timeouts wait-release 5
 
Also add  the following to voice port
bearer-cap Speech
0
 
LVL 1

Author Comment

by:support_ferret
ID: 33518308
Thank you for your reply - I spoke to the hardware supplier last night, and they believed the ISDN card was faulty.  I will try your solution also today and let you know/
0
 
LVL 1

Author Comment

by:support_ferret
ID: 33532563
I have applied your suggestions to the config but unfortunately the problem remains.  The ISDN card has just been replaced also, so that is also now effectively eliminated.

There have been a few engineers making changes to the config now, but without having an effect.  The support company added these lines:

network-clock-select 1 BRI0/0/0
network-clock-select 2 BRI0/0/1

I do not know what effect these would have - are they on the right lines?  Just before adding the lines this morning, we noticed that Layer 1 was down completely, and suspect the telco was t-shooting at the exchange.  A few minutes later we then had LAyer 1 and Layer 2 up, and not flapping.  However, we still could not make a call.  The support engineer believes our dial-peers are not matching, but I am sceptical as I did manage to make a "split-second" call to my mobile phone last week, using the dial peers.  The engineer wants me to copy dial peers from another of his customer's routers, but I am loathe to.  I will try to get a new debug trace and post it today.
0
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LVL 9

Expert Comment

by:Alex Bahar
ID: 33532806
Hi,
Network clock statements are fine. They are there just to get your BRI oscillator synch up with the service provider's clock. That mainly affects the fax call success rate.
Provide the following debugs
debug isdn q931
debug voip dial-peer inout
Also the commands
show dial-peer voice summary
show inventory
Regards,
Alex
0
 
LVL 1

Author Comment

by:support_ferret
ID: 33533127
It looks as though the layer 2 flapping has returned.  I just made a test call from an analogue phone on the FXS port.  Please have a look at the debug below.  I have sanitised the called number.

It has just been discovered that no "caller-id" has been put on the ISDN circuit - could this be a factor?  Will the telco not like the "1234" calling number ID perhaps?  Even so, Layer 2 failure is an extreme response to it!
*Aug 26 15:09:53.035: ISDN BR0/0/0 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:09:53.035: ISDN BR0/0/1 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:09:53.035: ISDN BR0/0/0 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:09:53.035: ISDN BR0/0/1 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:09:53.055: ISDN BR0/0/0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:09:53.055: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
2901#
*Aug 26 15:09:53.055: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/0, TEI 0 changed to up
*Aug 26 15:09:53.055: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/1, TEI 0 changed to up
2901#
*Aug 26 15:10:03.055: ISDN BR0/0/0 Q921: User TX -> RRp sapi=0 tei=0 nr=0
*Aug 26 15:10:03.055: ISDN BR0/0/1 Q921: User TX -> RRp sapi=0 tei=0 nr=0
*Aug 26 15:10:03.059: ISDN BR0/0/0 Q921: User RX <- RRp sapi=0 tei=0 nr=0
*Aug 26 15:10:03.059: ISDN BR0/0/1 Q921: User RX <- RRp sapi=0 tei=0 nr=0
*Aug 26 15:10:03.059: ISDN BR0/0/0 Q921: User TX -> RRf sapi=0 tei=0 nr=0
*Aug 26 15:10:03.059: ISDN BR0/0/1 Q921: User TX -> RRf sapi=0 tei=0 nr=0
*Aug 26 15:10:03.075: ISDN BR0/0/0 Q921: User RX <- RRf sap
2901# i=0 tei=0 nr=0
*Aug 26 15:10:03.075: ISDN BR0/0/1 Q921: User RX <- RRf sapi=0 tei=0 nr=0

*Aug 26 15:10:10.419: ISDN BR0/0/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num 1234
*Aug 26 15:10:10.419: ISDN BR0/0/0 Q931: Sending SETUP  callref = 0x0001 callID = 0x8003 switch = basic-net3 interface = User
*Aug 26 15:10:10.419: ISDN BR0/0/0 Q921: User TX -> INFO sapi=0 tei=0, ns=0 nr=0
*Aug 26 15:10:10.419: ISDN BR0/0/0 Q931: SETUP pd = 8  callref = 0x01
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Tra
# nsfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x0080, '1234'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '078000'
                Plan:Unknown, Type:Unknown
*Aug 26 15:10:10.491: ISDN BR0/0/0 Q921: User RX <- RR sapi=0 tei=0 nr=1
*Aug 26 15:10:10.491: ISDN BR0/0/1 Q921: User RX <- RR sapi=0 tei=0 nr=1
*Aug 26 15:10:10.491: ISDN BR0/0/1 Q921: L2_EstablishDataLink: sending SABME
*Aug 2
_2901# 6 15:10:10.491: ISDN BR0/0/1 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:10.515: ISDN BR0/0/0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:10.515: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:10.515: ISDN BR0/0/0 Q921: User TX -> IDVER ri=0 ai=0
*Aug 26 15:10:10.611: ISDN BR0/0/0 Q921: User RX <- INFO sapi=0 tei=0, ns=0 nr=0
*Aug 26 15:10:10.611: ISDN BR0/0/0 Q931: NOTIFY pd = 8  callref = 0x00
        Notification Ind i = 0xE8
*Aug 26 15:10:10.611: ISDN BR0/0/1 Q921: User RX <-
# INFO sapi=0 tei=0, ns=0 nr=0
*Aug 26 15:10:10.611: ISDN BR0/0/1 Q931: NOTIFY pd = 8  callref = 0x00
        Notification Ind i = 0xE8
*Aug 26 15:10:10.611: ISDN BR0/0/0 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:10:10.611: ISDN BR0/0/0 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:10.611: ISDN BR0/0/1 Q921: User TX -> RR sapi=0 tei=0 nr=1
*Aug 26 15:10:10.611: ISDN BR0/0/0 **ERROR**: L3_BadPeerMsg: event 0x6E cr 0x80 callid 0x0
*Aug 26 15:10:10.611: ISDN BR0/0/1 **ERROR**: L3_BadPeerMsg: ev
_*Aug 26 15:10:10.611: ISDN BR0/0/1 Q921: User TX -> INFO sapi=0 tei=0, ns=0 nr=1
*Aug 26 15:10:10.611: ISDN BR0/0/1 Q931: STATUS pd = 8  callref = 0x80
        Cause i = 0x80D1 - Invalid call reference value
        Call State i = 0x00
*Aug 26 15:10:10.647: ISDN BR0/0/0 Q921: User RX <- RR sapi=0 tei=0 nr=1
*Aug 26 15:10:10.647: ISDN BR0/0/1 Q921: User RX <- RR sapi=0 tei=0 nr=1
*Aug 26 15:10:11.611: ISDN BR0/0/0 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:11.631: ISDN BR0/0/
2901# 0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:11.631: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:11.631: ISDN BR0/0/0 Q921: User TX -> INFO sapi=0 tei=0, ns=0 nr=0
*Aug 26 15:10:11.631: ISDN BR0/0/0 Q931: STATUS pd = 8  callref = 0x80
        Cause i = 0x80D1 - Invalid call reference value
        Call State i = 0x00
*Aug 26 15:10:11.631: ISDN BR0/0/1 Q921: User TX -> IDVER ri=0 ai=0
*Aug 26 15:10:12.515: ISDN BR0/0/0 **ERROR**: L2_AdvanceVA: TX_ack_queue empty
*Aug 26 15:10:12.515: %ISDN
_2901# -6-LAYER2DOWN: Layer 2 for Interface BR0/0/0, TEI 0 changed to down
*Aug 26 15:10:12.515: ISDN BR0/0/0 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:10:12.515: ISDN BR0/0/0 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:12.515: ISDN BR0/0/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2
*Aug 26 15:10:12.515: ISDN BR0/0/1 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num 1234
*Aug 26 15:10:12.519: ISDN BR0/0/1 Q931: Sending SETUP  callref = 0x0002 callID = 0x8004 switch = basic
2901# -net3 interface = User
*Aug 26 15:10:12.519: ISDN BR0/0/1 Q921: User TX -> INFO sapi=0 tei=0, ns=1 nr=1
*Aug 26 15:10:12.519: ISDN BR0/0/1 Q931: SETUP pd = 8  callref = 0x02
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x0080, '1234'
                Plan:Unknown, Type:Unknown
        Called
# Party Number i = 0x80, '07800'
                Plan:Unknown, Type:Unknown
*Aug 26 15:10:12.539: ISDN BR0/0/0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:12.539: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:12.539: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/0, TEI 0 changed to up
*Aug 26 15:10:12.539: ISDN BR0/0/1 Q921: User TX -> IDVER ri=0 ai=0
*Aug 26 15:10:12.563: ISDN BR0/0/0 Q921: User RX <- REJ sapi=0 tei=0 nr=0
*Aug 26 15:10:12.563: ISDN BR0/0/1 Q921: User RX <- REJ sapi=0 tei
_2901# =0 nr=0
*Aug 26 15:10:12.563: ISDN BR0/0/0 Q921: S7_REJ_RNR_RR: REJ received Nr 0 VA = 0, VS = 0
*Aug 26 15:10:12.563: ISDN BR0/0/1 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:10:12.563: ISDN BR0/0/1 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:12.571: ISDN BR0/0/0 Q921: User RX <- SABMEp sapi=0 tei=0
*Aug 26 15:10:12.571: ISDN BR0/0/1 Q921: User RX <- SABMEp sapi=0 tei=0
*Aug 26 15:10:12.571: ISDN BR0/0/0 Q921: User TX -> UAf sapi=0 tei=0
*Aug 26 15:10:12.571: ISDN BR0/0/1 Q921: User
_2901#  TX -> UAf sapi=0 tei=0
*Aug 26 15:10:12.587: ISDN BR0/0/0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:12.587: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:12.587: ISDN BR0/0/1 **ERROR**: L2_AdvanceVA: TX_ack_queue empty
*Aug 26 15:10:12.587: ISDN BR0/0/0 Q921: User TX -> IDVER ri=0 ai=0
*Aug 26 15:10:14.539: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/1, TEI 0 changed to down
*Aug 26 15:10:14.539: ISDN BR0/0/1 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:10:14.539: I
2901# SDN BR0/0/1 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:14.539: ISDN BR0/0/1 Q931: Ux_DLRelInd: DL_REL_IND received from L2
*Aug 26 15:10:14.539: ISDN BR0/0/1 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num 1234
*Aug 26 15:10:14.559: ISDN BR0/0/1 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Called num 078000
*Aug 26 15:10:14.559: ISDN BR0/0/0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:14.559: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:14.559:
2901# %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/1, TEI 0 changed to up
*Aug 26 15:10:14.559: ISDN BR0/0/1 Q931: Sending SETUP  callref = 0x0003 callID = 0x8005 switch = basic-net3 interface = User
*Aug 26 15:10:14.559: ISDN BR0/0/0 Q921: User TX -> IDVER ri=0 ai=0
*Aug 26 15:10:14.559: ISDN BR0/0/1 Q921: User TX -> INFO sapi=0 tei=0, ns=0 nr=0
*Aug 26 15:10:14.559: ISDN BR0/0/1 Q931: SETUP pd = 8  callref = 0x03
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech

2901#       Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x0080, '1234'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '078000'
                Plan:Unknown, Type:Unknown
*Aug 26 15:10:15.559: ISDN BR0/0/1 Q921: S7_T200_EXPIRY: VA = 0, VS = 1
*Aug 26 15:10:15.559: ISDN BR0/0/1 Q921: User TX -> INFOp sapi=0 tei=0, ns=0 nr=0
*Aug 26 15:10:15.559: ISDN BR0/0/1 Q931: SET
_2901# UP pd = 8  callref = 0x03
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x0080, '1234'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '078000'
                Plan:Unknown, Type:Unknown
*Aug 26 15:10:15.607: ISDN BR0/0/0 Q921: User RX <- RRf sapi=0 tei=0 nr=1
*Aug 26
2901# un a 15:10:15.607: ISDN BR0/0/1 Q921: User RX <- RRf sapi=0 tei=0 nr=1
*Aug 26 15:10:15.607: ISDN BR0/0/0 Q921: L2_EstablishDataLink: sending SABME
*Aug 26 15:10:15.607: ISDN BR0/0/0 Q921: User TX -> SABMEp sapi=0 tei=0
*Aug 26 15:10:15.631: ISDN BR0/0/0 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:15.631: ISDN BR0/0/1 Q921: User RX <- UAf sapi=0 tei=0
*Aug 26 15:10:15.631: ISDN BR0/0/1 Q921: User TX -> IDVER ri=0 ai=0
*Aug 26 15:10:15.755: ISDN BR0/0/0 Q921: User RX <- INFO sapi=0 tei=0, ns=0 nr=0

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by:support_ferret
ID: 33533151
it looks as though we posted at the same time - I will get the info you just asked for.
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by:support_ferret
ID: 33533805
Please see the outputs below.  Again I have sanitised the key mobile phone number - you can at least see that it matches the dial peer and attempts to dial I think.  A contact at our support partner has just emailed to say that the telco are testing the ISDN line and have now said they cannot restore ISDN service!  Totally confusing but perhaps they had the fault at their end the entire time?   I will post the outputs anyway, in case they come back and say it is our equipment.

dial-peer hunt 0
             AD                                    PRE PASS                OUT
TAG    TYPE  MIN  OPER PREFIX    DEST-PATTERN      FER THRU SESS-TARGET    STAT PORT    KEEPALIVE
1      voip  up   up             51..               1  syst ipv4:192.168.0.248
2      voip  up   up             51..               2  syst ipv4:192.168.0.249
21     pots  up   up             .T                 2                      down 0/0/1
22     pots  up   up             07800000000        1                      up   0/0/0
3000   pots  up   up             1234               0                      up   0/1/0
23     pots  up   up             01T                1                      down 0/0/1
24     pots  up   up             .T                 1                      down 0/0/1
20001  pots  up   up             3893$              3                           50/0/1
20002  pots  up   up             3892$              3                           50/0/2
20003  pots  up   up             3891$              3                           50/0/3
20004  pots  up   down                              3                           50/0/4
             AD                                    PRE PASS                OUT
TAG    TYPE  MIN  OPER PREFIX    DEST-PATTERN      FER THRU SESS-TARGET    STAT PORT    KEEPALIVE
20005  pots  up   down                              3                           50/0/5
20006  pots  up   down                              3                           50/0/6
20007  pots  up   down                              3                           50/0/7
20008  pots  up   down                              3                           50/0/8
20009  pots  up   down                              3                           50/0/9
20010  pots  up   down                              3                           50/0/10
20011  pots  up   down                              3                           50/0/11
20012  pots  up   down                              3                           50/0/12
20013  pots  up   up             9.T                0                           0/0/0
20014  pots  up   up             9.T                0                           0/0/1


ME: "CISCO2901/K9 chassis", DESCR: "CISCO2901/K9 chassis"
PID: CISCO2901/K9      , VID: V01 , SN: FCZ1523115B

NAME: "2nd generation two port BRI voice interface daughtercard on Slot 0 SubSlot 0", DESCR: "2nd generation two port BRI voice interface daughtercard"
PID: VIC2-2BRI-NT/TE   , VID: V02 , SN: FOC11853JLZ0

NAME: "3rd generation two port FXS DID voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "3rd generation two port FXS DID voice interface daughtercard"
PID: VIC3-2FXS/DID     , VID: V02 , SN: FOC143174JTM

NAME: "ADSL over POTS on Slot 0 SubSlot 2", DESCR: "ADSL over POTS"
PID: HWIC-1ADSL        , VID: V01 , SN: FOC124107LA

NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 16 Channels"
PID: PVDM3-16          , VID: V01 , SN: FOC14221FCM

NAME: "C1941/C2901 AC Power Supply", DESCR: "C1941/C2901 AC Power Supply"
PID: PWR-1941-2901-AC  , VID:    , SN:

*Aug 26 16:10:55.491: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x3145E6F4,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:55.491: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=3000
*Aug 26 16:10:55.491: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_
Router_name_2901(config-if)#dndb_lookup=0, dp_result=0
*Aug 26 16:10:56.887: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/0, TEI 0 changed to down
*Aug 26 16:10:56.887: ISDN BR0/0/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2
*Aug 26 16:10:56.907: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/0, TEI 0 changed to up
*Aug 26 16:10:57.271: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:57.271: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rul
Router_name_2901(config-if)#e=DP_MATCH_DEST; Called Number=0
*Aug 26 16:10:57.271: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:57.271: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=0, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:57.271: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:57.551: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=07, Peer Info Type=DIALPEER_INFO_SP
Router_name_2901(config-if)#EECH
*Aug 26 16:10:57.551: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=07
*Aug 26 16:10:57.551: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:57.551: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=07, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:57.551: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:57.779: //-1/5728F3A98009/DPM/dpMat
Router_name_2901(config-if)#chPeersCore:
   Calling Number=, Called Number=078, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:57.779: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078
*Aug 26 16:10:57.779: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:57.779: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:57.779: //-1/5728F3A98009/DPM/dpMatchPeersMoreAr
Router_name_2901(config-if)#g:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:58.031: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0780, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:58.031: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=0780
*Aug 26 16:10:58.031: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:58.031: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=0780, saf_enabled=1, saf_d
Router_name_2901(config-if)#ndb_lookup=0, dp_result=1
*Aug 26 16:10:58.031: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:58.235: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=07800, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:58.235: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=07800
*Aug 26 16:10:58.235: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:58.2
Router_name_2901(config-if)#35: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=07800, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:58.235: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:58.447: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:58.447: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078000
*Aug 26 16:10:58.447: //-1/5728F3A980
Router_name_2901(config-if)#09/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:58.447: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078000, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:58.447: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:58.687: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0780008, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:58.687: //-1/5728F3A98009/DPM/dpMatchPeer
Router_name_2901(config-if)#sCore:
   Match Rule=DP_MATCH_DEST; Called Number=0780008
*Aug 26 16:10:58.687: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:58.687: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=0780008, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:58.687: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:58.899: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078
Router_name_2901(config-if)#99785, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:58.899: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=07800085
*Aug 26 16:10:58.899: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:58.899: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=07800085, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:58.899: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
Router_name_2901(config-if)#(1)
*Aug 26 16:10:58.907: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/1, TEI 0 changed to down
*Aug 26 16:10:58.907: ISDN BR0/0/1 Q931: Ux_DLRelInd: DL_REL_IND received from L2
*Aug 26 16:10:58.927: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/1, TEI 0 changed to up
*Aug 26 16:10:59.167: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000850, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.167: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; C
Router_name_2901(config-if)#alled Number=078000850
*Aug 26 16:10:59.167: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:59.167: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078000850, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:59.167: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:59.379: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0780008500, Peer Info Type=DIALPEER_I
Router_name_2901(config-if)#NFO_SPEECH
*Aug 26 16:10:59.379: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=0780008500
*Aug 26 16:10:59.379: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Aug 26 16:10:59.379: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=0780008500, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Aug 26 16:10:59.379: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Aug 26 16:10:59.587: //-1/
Router_name_2901(config-if)#5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078000000
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078000000, saf_enabled=1, saf_dndb_lookup=0, dp_result=0
*Aug 26 16:10:59.591: //
Router_name_2901(config-if)#-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=22
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078000000
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Aug
Router_name_2901(config-if)#26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078000000, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=22
     2: Dial-peer Tag=24
     3: Dial-peer Tag=21
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10
Router_name_2901(config-if)#:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078000000
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078000000, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=22
Router_name_2901(config-if)#
     2: Dial-peer Tag=24
     3: Dial-peer Tag=21
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=078000000, Called Number=078000000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078000000
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   d
Router_name_2901(config-if)#ialstring=078000000, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=22
     2: Dial-peer Tag=24
     3: Dial-peer Tag=21
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Typ
Router_name_2901(config-if)#e=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=078000000, Called Number=, Voice-Interface=0x0,
Router_name_2901(config-if)#Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersC
Router_name_2901(config-if)#ore:
   Match Rule=DP_MATCH_DEST; Called Number=078000000
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=078000000, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Aug 26 16:10:59.591: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=22
     2: Dial-peer Tag=24
     3: Dial-p
Router_name_2901(config-if)#eer Tag=21
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=078000000, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=078000000
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchSafModulePlugin:
   dialstring=078000000, saf_enabled=1, saf_dndb_lookup=1
Router_name_2901(config-if)#, dp_result=0
*Aug 26 16:10:59.591: //-1/5728F3A98009/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=22
     2: Dial-peer Tag=24
     3: Dial-peer Tag=21
*Aug 26 16:10:59.595: ISDN BR0/0/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num
*Aug 26 16:10:59.595: ISDN BR0/0/0 Q931: Sending SETUP  callref = 0x0004 callID = 0x8006 switch = basic-net3 interface = User
*Aug 26 16:10:59.595: ISDN BR0/0/0 Q931: TX -> SETUP p
Router_name_2901(config-if)#d = 8  callref = 0x04
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x00C3, N/A
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '078000000'
                Plan:Unknown, Type:Unknown
*Aug 26 16:10:59.687: ISDN BR0/0/0 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x84
        Cau
Router_name_2901(config-if)#se i = 0x829B - Destination out of order
*Aug 26 16:10:59.687: ISDN BR0/0/1 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x84
        Cause i = 0x829B - Destination out of order
*Aug 26 16:10:59.687: ISDN BR0/0/1 **ERROR**: L3_BadPeerMsg: event 0x5A cr 0x4 callid 0x0
*Aug 26 16:10:59.687: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=078000000, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPE
Router_name_2901(config-if)#ER_INFO_SPEECH
*Aug 26 16:10:59.687: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Aug 26 16:10:59.687: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Aug 26 16:10:59.687: ISDN BR0/0/1 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num
*Aug 26 16:10:59.691: ISDN BR0/0/1 Q931: Sending SETUP  callref = 0x0005 callID = 0x8007 switch = basic-net3 interface = User
*
Router_name_2901(config-if)#Aug 26 16:10:59.691: ISDN BR0/0/1 Q931: TX -> SETUP pd = 8  callref = 0x05
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x00C3, N/A
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '078000000'
                Plan:Unknown, Type:Unknown
*Aug 26 16:10:59.767: ISDN BR0/0/0 Q
Router_name_2901(config-if)#931: RX <- RELEASE_COMP pd = 8  callref = 0x85
        Cause i = 0x829B - Destination out of order
*Aug 26 16:10:59.767: ISDN BR0/0/1 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x85
        Cause i = 0x829B - Destination out of order
*Aug 26 16:10:59.771: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=.T, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 26 16:10:59.771: //-1/xxxx
Router_name_2901(config-if)#xxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Aug 26 16:10:59.771: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Aug 26 16:10:59.771: ISDN BR0/0/1 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num
*Aug 26 16:10:59.771: ISDN BR0/0/1 Q931: Sending SETUP  callref = 0x0006 callID = 0x8008 switch = basic-net3 interface = User
*Aug 26 16:10:59.771: ISDN BR0/0/1 Q931: TX -> S
Router_name_2901(config-if)#ETUP pd = 8  callref = 0x06
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x81
                Preferred, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x00C3, N/A
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '078000000'
                Plan:Unknown, Type:Unknown
*Aug 26 16:10:59.955: ISDN BR0/0/0 Q931: RX <- CALL_PROC pd = 8  callref = 0x86

Router_name_2901(config-if)#Channel ID i = 0x89
                Exclusive, B1
        Notification Ind i = 0xE8
*Aug 26 16:10:59.955: ISDN BR0/0/1 Q931: RX <- CALL_PROC pd = 8  callref = 0x86
        Channel ID i = 0x89
                Exclusive, B1
        Notification Ind i = 0xE8
*Aug 26 16:11:01.667: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/0, TEI 0 changed to down
*Aug 26 16:11:01.667: ISDN BR0/0/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2

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LVL 9

Accepted Solution

by:
Alex Bahar earned 2000 total points
ID: 33537883
That is definitely a Layer 1/2 issue.
Your configurations are fine. And your call goes out to PSTN successfully. You made a successfull call by sending the setup message, then telco responded to you with call proceeding message. Then BANG! Layer 2 down.
Your carrier needs to fix the issue, unless you have a problem with wiring in the building.
 
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LVL 1

Author Comment

by:support_ferret
ID: 33558479
The carrier agreed that there was a fault on Friday - strange as they said it was fine previously!  The telco engineer said the circuit was not accepting data or speech when he tested it.  He called at the end of Friday to say the fault was fixed, but it is still the same from my point of view.  Layer 2 still bouncing.

I guess it could be the wiring?  I changed the patch leads once at the beginning of the process, but changed them back when it made no difference.  I am using Cat 5e UTP.  It has worked in other situations!  The engineers who visited the site initially used a testing tool attached to the ISDN box in the office, so I presume the wiring is OK to that point.

I will get an update tomorrow from the telco.  thanks for your advice.
0
 
LVL 1

Author Comment

by:support_ferret
ID: 33724208
Thank you for all your help on this.  It was fixed eventually by the carrier and by us.  The carrier replaced exchange equipment, and then we had to shut down (or unplug) one of our cables.  We were apparently only given one line, and the second line being used was also causing a fault!
0
 
LVL 9

Expert Comment

by:Alex Bahar
ID: 33724634
Ah, I like to receive the points because in my last message, I said  "Your configurations are fine. Your carrier needs to fix the issue, unless you have a problem with wiring in the building."
The author confirmed the problem was fixed "It was fixed eventually by the carrier and by us. The carrier replaced exchange equipment, and then we had to shut down (or unplug) one of our cables."
 My answer was spot on! I believe I deserve the points.
Cheers!
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LVL 1

Author Comment

by:support_ferret
ID: 33725404
That's right - I did award you all the points, spread over 2 responses.  Sorry if that didn't appear in the information you received.  
0
 
LVL 1

Author Comment

by:support_ferret
ID: 33725431
there appears to be a problem accepting multiple solutions - I will accept one instead.
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LVL 9

Expert Comment

by:Alex Bahar
ID: 33726341
Thanks!
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