Cannot print locally from Citrix on a MAC.

We have a MAC user who has a HP p1505 attached.  When he login to Citrix Xenapp, he can not print from outlook.  How, he can print from local entourage.

How can I fix the issue?

Who is Participating?
slushmConnect With a Mentor Commented:
what citrix client version are you currently running?  Update to the latest version if you are not on it.
kmkingConnect With a Mentor Commented:
Are you making use of the UPM or allowing the driver from the client to map?
I meant to say UPD - Universal Print Driver - however I have fat fingers this morning, my apologies.
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

dnsguru44Connect With a Mentor Commented:
Just wanted to chime in and concur with slushm's comment.  All most all MAC print issues that I have encountered are fixed by installing the latest MAC citrix client.
I would publish the Citrix print manager and see what printers are mapped to this client and set as default.
nav2567Author Commented:
Thanks everyone.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.