Solved

Jumpy cursor on DELL XPS 1530M

Posted on 2010-08-22
6
530 Views
Last Modified: 2013-11-17
Hi All,

We have upgraded a DELL XPS1530 from Vista to 7 and since when the user works with MS Word docs the cursor keeps jumping o the bottom of the page.

We have tried a few thing and also disabled the touchpad but is still happening. There is no official 7 driver for this machine.

Thanks in advance.
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Question by:CompTroub
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6 Comments
 
LVL 22

Expert Comment

by:senad
ID: 33497925
Nothing much to tell you...
Either try a clean install (no upgrade) or try and use some other
drivers (from another model that has W7 drivers) that will work with W7 (until new ones come along).
Sometimes drivers from different models work....
0
 

Author Comment

by:CompTroub
ID: 33498021
hmm there's got to be a way... I did the another driver from DELL.
0
 
LVL 22

Expert Comment

by:senad
ID: 33499297
not clear on this....
does this happen when using a mouse ?
if so then touchpad must be disabled (dont know dell but lenovo
has a button for this).
seen similar behavior when mouse is used on too reflective or non reflective  surface....
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Author Comment

by:CompTroub
ID: 33500170
it happens with touchpad disabled as well.
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LVL 41

Expert Comment

by:graye
ID: 33526301
...and this happens only in one application?
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Accepted Solution

by:
CompTroub earned 0 total points
ID: 33526420
Solved, it rurned out to be a faulty keyboard page down key was bad. Thanks everyone.
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