Word not communicating with HP printer on macbook
Posted on 2010-08-22
OK, I have a very strange printer problem. I just installed a HP photojet all-in-one printer, with the software that came with it, on a macbook. Hooked it up, printed a test page, checked the alignment, it was all set and ready to go according the HP software. Printed a page from safari as well.
The wierd part is, it doesnt print from word. Actually, to be more specific, it only prints blank pages from word. I even tested printing from the default Mac text editor... still blank pages. It prints just fine to a printer on the network that I had setup, which is also a HP all-in-one (different model, quite a bit older).
Has anyone seen anything like this before and know a fix?
(I have already uninstalled and reinstalled the software, as well as trying to uninstall the software from the disk and let the mac pick drivers. I checked all cabling, and as I said, it prints test pages from the HP software suite as well as webpages from safari. I did not try reinstalling word, but I am not sure it will be an option because of lack of install disks. I did not try using a generic printer driver yet.)