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when accessing *. MHTML slow down the computer

Posted on 2010-08-23
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Last Modified: 2012-05-10
When users access files of type *. MHTML, located in this directory,  explorer process· increases very quickly, and then the computer hangs and the user simply cannot continue .pls resolve the issue
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Question by:arvindp1
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LVL 6

Expert Comment

by:robbe
ID: 33500906
What version of IE are you using. There is a known issue with IE7 & 6. Maybe try to upgrade to the latest version if possible.
Link:
http://ha.ckers.org/blog/20070204/mhtml-can-cause-internet-explorer-70-to-hang/
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Author Comment

by:arvindp1
ID: 33508571
We are using IE 6.Any other alternative to fix this.If we disable mcafee then it is working.can we add
exclusion
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Accepted Solution

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robbe earned 500 total points
ID: 33508603
You could try to add the iexplorer.exe process on the exclusion list and check if there are Mcafee addons in internet explorer and try to disable them. If you have support maybe open a support case with mcafee?
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LVL 6

Expert Comment

by:robbe
ID: 33520351
glad it worked out. Was it the exclusion that did the trick or the Addon ? Just so other people know what to do. Thanks for the grading!
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