Default SMTP e-mail address wrong for only new users
Posted on 2010-08-23
In our working Exchange 2007 system, a strange problem has popped up.
When HR goes about creating new users and an associated mailbox, the default SMTP reply address is created with the wrong domain suffix.
Our default email reply address is firstname.lastname@example.org
Now, When created, a new user is getting a default email reply address of email@example.com.
Family.com is a masquerade address created for a half-dozen family members of our ownership. Until recently, if asked to create a mailbox for a new family user, I would create the mailbox, it would get the default 'company.com' reply address, I would uncheck the "automatically update email addresses by recipient policy" box, add family.com and change the default SMTP address to firstname.lastname@example.org. Standard Stuff.
Now all newly created users are getting the family.com address instead of company.com. Removing the family.com recipient policy breaks incoming email for those few family users, internal mail for them still works fine. The family.com recipient policy has been in place for years and has never caused a problem. All other requirements to allow mail to route to and from email@example.com have been in place for years.
I have unchecked 'automatically update...etc' for all users...but new users have it checked by default...and are getting the family.com reply SMTP primary.
I CANNOT remove the family.com recipient policy. The Default Recipient policy was giving us company.com as an address until recently.
Is there somewhere in ADSI edit that defines the default SMTP reply address?
Is there somewhere in the Exchange config where I can have 'automatically update...' turned off by default.
I use this wonderful ADModify program to batch edit exchange, but there is nothing in there to help.
We do too many new users for HR to be mucking around changing Default smtp reply addresses.