Solved

microsoft office outlook offline folders error messages

Posted on 2010-08-23
6
562 Views
Last Modified: 2012-05-10
hi experts,

  I am running outlook 2007 and it won't start. I am getting the message below. What causes this error and how do i fix it?

errors have been detected in the file c:\documents and settings\user\local settings\applications data\microsoft\outlook\outlook.ost.

0
Comment
Question by:frankbustos
  • 2
  • 2
  • 2
6 Comments
 
LVL 4

Expert Comment

by:stewie123
ID: 33502857
- First you can run scanost.exe.


- But chances are you will have to rename the .ost file as a backup and rebuild it by opening outlook after you rename it.

- To find scanost.exe run a search on your computer but make sure it is set to search all files.
0
 

Author Comment

by:frankbustos
ID: 33505200
ok, I ran this, but it has replied that "Errors have been detected in the file. Quit outlook and all mail-enabled applications and then use the inbox repair tool scanpst.exe to diagnose and repaire errors in the file. For more inforation about the repaire tool, see help. So, I ran and got the same results.
0
 
LVL 4

Expert Comment

by:stewie123
ID: 33505503
OK try renaming the outlook.ost file to backup or outlook2 then reopen outlook.
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 8

Accepted Solution

by:
chcw earned 500 total points
ID: 33506978
If you have access to the Exchange mailbox, then you can:

1. Backup of your current .OST file.

2. Remove the current .OST file.

3. Create a new local .OST file by resynchronizing with your Exchange mailbox.

4. After that, you will get a new .OST file containing all the contents of your Exchange mailbox.

However, if you cannot access to your Exchange mailbox, or your original .OST file contains something that does not exist on your Exchange mailbox, then you can use a third party tool called

Advanced Exchange Recovery

at http://www.datanumen.com/aexr/

to scan your original .OST file, recover data from it, and then output them as a new .PST file. Then you can open the .PST file with Outlook directly by clicking "File | Open | Outlook Data File" item.
0
 

Author Closing Comment

by:frankbustos
ID: 33526661
thanks good to go.
0
 
LVL 8

Expert Comment

by:chcw
ID: 33526868
Really happy to hear the good news!
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question