Solved

microsoft office outlook offline folders error messages

Posted on 2010-08-23
6
554 Views
Last Modified: 2012-05-10
hi experts,

  I am running outlook 2007 and it won't start. I am getting the message below. What causes this error and how do i fix it?

errors have been detected in the file c:\documents and settings\user\local settings\applications data\microsoft\outlook\outlook.ost.

0
Comment
Question by:frankbustos
  • 2
  • 2
  • 2
6 Comments
 
LVL 4

Expert Comment

by:stewie123
ID: 33502857
- First you can run scanost.exe.


- But chances are you will have to rename the .ost file as a backup and rebuild it by opening outlook after you rename it.

- To find scanost.exe run a search on your computer but make sure it is set to search all files.
0
 

Author Comment

by:frankbustos
ID: 33505200
ok, I ran this, but it has replied that "Errors have been detected in the file. Quit outlook and all mail-enabled applications and then use the inbox repair tool scanpst.exe to diagnose and repaire errors in the file. For more inforation about the repaire tool, see help. So, I ran and got the same results.
0
 
LVL 4

Expert Comment

by:stewie123
ID: 33505503
OK try renaming the outlook.ost file to backup or outlook2 then reopen outlook.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 8

Accepted Solution

by:
chcw earned 500 total points
ID: 33506978
If you have access to the Exchange mailbox, then you can:

1. Backup of your current .OST file.

2. Remove the current .OST file.

3. Create a new local .OST file by resynchronizing with your Exchange mailbox.

4. After that, you will get a new .OST file containing all the contents of your Exchange mailbox.

However, if you cannot access to your Exchange mailbox, or your original .OST file contains something that does not exist on your Exchange mailbox, then you can use a third party tool called

Advanced Exchange Recovery

at http://www.datanumen.com/aexr/

to scan your original .OST file, recover data from it, and then output them as a new .PST file. Then you can open the .PST file with Outlook directly by clicking "File | Open | Outlook Data File" item.
0
 

Author Closing Comment

by:frankbustos
ID: 33526661
thanks good to go.
0
 
LVL 8

Expert Comment

by:chcw
ID: 33526868
Really happy to hear the good news!
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now