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How to upgrade Citrix Secure Gateway 3.1 to 3.2

Posted on 2010-08-23
Last Modified: 2013-11-11

How would I upgrade my CSG 3.1 to 3.2? I'd like to also upgrade my WI from 5.0 to 5.3? My goal is to get Citrix to work with MACs, iphone and ipad. How do I upgrade?

Current Environment:

LAN Server #1: Server 2008 Std 64bit - is the Data Collector that runs our apps.

Installed on the server:
Access Management Console
Passthrough Client
Citrix XenApp Plugin for Streamed Apps
XenApp Advance Configuration
EMR Application
Not a DC, however joined RAPA.local

DMZ Server #2: Server 2003 Std, SP2, 32bit, 4GB RAM and Disk space 67.70, free 59.22GB - Citrix Web Interface and Citrix Secure Gateway.

Installed on the server:
Licensing Server
Web Interface
Citrix Secure Gateway

Not a DC, however joined RAPA.local

Citrix Web Interface Version:   
Citrix Secure Gateway:                   3.1
IIS:                         V6.0
IIS Site:                         Default Web Site
Path:                         /Citrix/XenApp


Question by:nimdatx
  • 4
  • 3
LVL 32

Expert Comment

ID: 33509304
You should already be able to allow iPhones and iPads access to your WI and CSG. Please refer to this article.

In terms of upgrading to feature pack 3 features for WI and CSG, please refer to this URL http://support.citrix.com/proddocs/index.jsp?topic=/xenapp/xenapp5fp3-w2k8-wrapper.html

Author Comment

ID: 33511466
I'm sorry your links did not work. Is that what you call it (Feature pack 3) when ugrading to 5.3 & 3.2?

Do you know where I can find a step by step article on upgrading these versions and appling hotfixes to my XenApp 5?



Author Comment

ID: 33511481
How do I find the feature pack I'm on and can I simply jump up to 3 just like that?
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

LVL 32

Expert Comment

ID: 33512077
The link I provided gives you all the info on the setup.  I highly recommend that you DO read thru it prior to the upgrade to make sure you have all your ducks in a row.

This is a more direct link http://support.citrix.com/proddocs/topic/xenapp5fp3-w2k8/xenapp5fp3-w2k8-install-and-setup-wrapper.html

To find out your version, of WI look at your folder name in \Program Files\Citrix\Web Interface\

Author Comment

ID: 33512630
I have Feature Pack 1, so I'd like to know if I can install Feature Pack 3 or do I need to go from 1, then 2 and then 3? I know how to find out versions of WI and CSG, but I'd like to find out exactly what Feature pack I currently have, besides looking at my install CD. I just want to make sure.

You mentioned that I did not need to upgrade WI and CSG to use iPhone and iPad, but I was told differantly on this site, so can you send any documentation?

You have provided a link on how to upgrade Feature pack, now why would I want to do the feature pack upgrade and again can I go from 1 to 3?

My initial post was how can I upgrade WI and CSG to the current versions without losing my settings?  production Farm? Can you help me with that?
LVL 32

Accepted Solution

nappy_d earned 500 total points
ID: 33512683
Your settings will not be lost.  I just upgraded from FP2 to FP3 last weekend.  However, it is recommended that you have your settings documented as well Citrix recommends a remove/reinstall over an in place upgrade.

I assumed that you were already at FP2.

Author Comment

ID: 33512836
SO should I go from 1 to 2 then 3? Will you entertain the other questions I have? Thanks.

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