I have an Identity Vehicle Protection system installed in my car. How can I replace one of the Identity remote control devices (that attached to a keychain) when it is defective?
The Identity Vehicle Protection system prevents the car from being started unless the person trying to start the car has the Identity handheld remote in their possession. The system came with two of the handheld remote devices. Now I only have one working Identity remote control handheld device since the other one has stopped working.
The system was purchased from an auto dealership in another state.
What do I need to do to get the defective Identity handheld device replaced?
I need to always have a second one available in case the one that I do have ever becomes defective or gets lost. Without a working Identity handheld device that is properly coded and paired to my car, I will not be able to start my car.