Removing "From" field Outlook 2003 with 2 mailboxes configured

Unable to permanently remove/hide the "From" field when sending a msg from a 2nd mailbox configured in Outlook 2003, altough i choose from the View menu and untick the "From" field, it keeps coming back once I reply/forward a msg from the 2nd mailbox configured (not the default).

iNc0g:
08.12.2010 at 04:19PM IDT, ID: 33419424
Ya i know, that's exactly what i've been saying to the user but the user is bothered by the existence of that field, I suppose the "From" field keeps coming back when the user moves between the 2 mailboxes.

I now removed the user from the permission to "send as" and see if that field comes back.

 iNc0g:
08.23.2010 at 12:25PM IDT, ID: 33499215
I would like to re-open the question... the "From" field keeps coming back everytime the user clicks on the INBOX of the 2nd mailbox in outlook, after selecting a msg from the 2nd mailbox and clicking "forward" or "reply" the "From" field appears even when returning to the 1st mailbox (the default), the user DOESNT have Send As permissions over the 2nd mailbox and still the from field appears with the name of the 2nd mailbox.

How do I make it disappear ? the user can send e-mails only from it's own address anyway so I dont need that field and it bothers the user.

sunnyc7:
08.23.2010 at 01:38PM IDT, ID: 33499556
please click request attention above and write a note that you'd like re-open the question.

I am trying to understand this:
When you click on Forward
Go to View > From Field > uncheck the box.

Close the email.
Try to forward it again

> does this show the forward field again ?
I tested it again right now - and it doesnt.

let me know.

iNc0g:
08.23.2010 at 04:29PM IDT, ID: 33500724
Yes, the "From" field keeps coming back, the moment I click on the 2nd mailbox in outlook and forward/reply a msg from the 2nd mailbox inbox that field takes over outlook even when I return to the default mailbox and choose to reply/forward a msg from there.
iNc0gAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Will SzymkowskiSenior Solution ArchitectCommented:
Have you tried to create a new Outlook profile for this and try it again?
0
briandunkleCommented:
Wow.
I would guess this is being triggered by the fact that outlook needs to verify which account you're trying to send the message from (your own or the other mailbox's); the "returning" sounds like a glitch we're not going to be able to fix directly.
Is there any chance of them trying 2007 or 2010?

An ugly but probably workable solution would be:
instead of user A opening user B's mailbox, have person B's account forward a copy off all incoming mail to user A (forward but also deliver locally). Then set up a rule in user A's outlook to drop all of that mail into a folder under user A's account. User A can just look in that folder instead of opening the other mailbox.
I don't see why that wouldn't work...

This ends up with two copies of all mail user B gets, at least temporarily, but that might be worth it to you at this point.
0
pnrhaitCommented:
I would first remove the second mailbox from your original users mailbox. Then go and check to see if the "from" has been removed. If not do your normal routine and remove the from field form view. Close outlook go back and try again.. if the "from field is gone" go back and re-add the second mailbox. Do the same to make sure that the from field is gone from both boxes, if not I would try and recreate the profile as it was suggested above.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

iNc0gAuthor Commented:
Are there any consequences of deleting and recreating a profile ? loss of data/settings ?
0
Will SzymkowskiSenior Solution ArchitectCommented:
When creating a new Outlook profile you lose the following...
- Connected mailboxes, archive (pst files) you will need to re-open them
- Outlook signature
- Shortcuts from Public folder in your public folder favorites

You dont need to delete your current outlook profile, just create a new one and point to it from the mail applet in control panel. If the new profile doesn't work for you, you can then revert back to the default profile you started with.
0
iNc0gAuthor Commented:
I deleted the old profile from the Profiles tab and created a new 1 , removed the "From" field from both mailboxes and when I moved between the 2 mailboxes the "from" field didnt come back.

After restarting outlook it appeared again after moving to the 2nd mailbox.
Can't figure out this sh*t!

0
iNc0gAuthor Commented:
Apparently switching the outlook editor to WORD solved the problem..
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.