How to remove harddisk password?
I have an Acer Aspire 5810TZ. It has a bios password set and a hard disk password set.
1. Having trouble locating the jumpers to clear bios password
2. Do not know how to clear the hard drive password
Note: I am a repair shop for a computer rental company so for those who might question, this is not a stolen laptop. When the laptop is rented and returned, sometimes the customer has initiated these passwords.
1. Does anyone have a link to a service manual for this model or otherwise have reference to the reset bios jumper location?
2. Do you have a resource for resetting hardware passwords?
1. Having trouble locating the jumpers to clear bios password
2. Do not know how to clear the hard drive password
Note: I am a repair shop for a computer rental company so for those who might question, this is not a stolen laptop. When the laptop is rented and returned, sometimes the customer has initiated these passwords.
1. Does anyone have a link to a service manual for this model or otherwise have reference to the reset bios jumper location?
2. Do you have a resource for resetting hardware passwords?
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ASKER
I ended up sending back to Acer since it was under warranty. I will try the acersnoop next time when I have more time. To to say it cannot be done simply cannot be true because what one man can do, another can do... it's just a matter of finding the right tool. So thanks to you both for your suggestions.
ASKER