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BIOS update from 02 to 09 in Dell Precision 380

Posted on 2010-08-23
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Last Modified: 2013-11-09
I recently installed WIN 2003 on a Dell Precision 380 and everything was fine until I updated the BIOS from the Dell driver site.

The old BIOS was v. 02, and the updated was v. 09.  Upon restart, it stated that BIOS update was succesfull, whereupon it began beeping at me.

So far, the only thing it will do is beep when I try to restart.  No possible method of booting to anything.

I removed the battery for a few minutes, but that did nothing.

My question:

Am I totally screwed?

Thanks for any help you can offer!
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Question by:graceout
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12 Comments
 
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Accepted Solution

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ValleyENT earned 2000 total points
ID: 33505001
Remove some of the memory modules. Sounds like bad RAM personally. Or wrong bios firmware.
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Author Comment

by:graceout
ID: 33505024
I have downloaded the v. 02 which I would love to be able to re-install.

RAM WAS working fine until then.  (4 1-gig sticks)
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Expert Comment

by:ValleyENT
ID: 33505060
Take out a few of the 1GB sticks to rule out failed RAM.
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LVL 4

Expert Comment

by:ValleyENT
ID: 33505083
You can certainly reset your bios as well, on your mobo there is generally a group of pins labeled reset bios or clear cmos. you just have to move the jumper out of the default location, press power button, wait a minute or so, then place jumper back in the original location.
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Author Comment

by:graceout
ID: 33505095
I removed RAM 2 and 4, and the beeping went away -- now the bios screen comes up, and then goes into a reboot cycle -- after a quick blue-screen.
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Expert Comment

by:ValleyENT
ID: 33505141
now move the memory modules around the DIMM slots either bad slot or bad memory.
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Expert Comment

by:ValleyENT
ID: 33505144
makes sure the memory you are using is identical to one another.
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Author Comment

by:graceout
ID: 33505217
Hi ValleyENT.

I can only see 2 jumpers -- the password one, and one labeled RTCRST.


Will this reset?  Also, should I unplug -- unseat -- wait -- reseat??  What should the proper order be?

Thanks!
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Expert Comment

by:ValleyENT
ID: 33505265
Well, at this point it doens't sound like a bios problem. sounds like memory to me.
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Author Comment

by:graceout
ID: 33505402
Looks like you're right.

With 1 good stick of memory, I was able to get into the BIOS setup.

The v. 09 had changed the RAID autodetect setting from ATA to AHCI  (which is the default setting.  I had changed this when I slapped in a SATA hard drive and removed the SCSI.)

There may be some different RAM settings in the bios, but chances are, I need to get the correct RAM for this machine.

Everything is up again.   BTW, each RAM stick has the same specs.

Thanks!
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Expert Comment

by:ValleyENT
ID: 33505462
good to hear now allocate points lol.
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Author Comment

by:graceout
ID: 33505514
Absolutely.

I looks like the DIM 2 and 4 sockets are not working.  ANY ram in those slots throws the beeping error.

Is there a setting that I'm missing that might be rendering these slots unusable or non configured?


Thanks!
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