Solved

HP M1522 MFP. Getting 49 error.

Posted on 2010-08-23
3
1,042 Views
Last Modified: 2012-05-10
Our Client has M1522 MFP. Getting 49 error. Clears up for a while after turning off and on. Seems to only effect Faxing. They can print and copy fine. HP site speaks to this by saying power on and off.
Strange thing is it only effecting Fax operation. Printing and copying work fine even with the error

HP chat says to upgrade firmware and/ or replace power supply
0
Comment
Question by:interc3905
3 Comments
 
LVL 4

Accepted Solution

by:
bhartwell earned 500 total points
Comment Utility
Have you attempted to upgrade the firware to try and resolve the issue? I read somewhere that HP had released a new firmware upgrade to address this issue. And since everything else is working fine i highly doubt that the power supply is the issue.
0
 
LVL 2

Expert Comment

by:Thomas Gibson
Comment Utility
We have had three (M1522nf) of these fail in one year with the same problem.  On one the f/w upgrade did fix the problem.  On the other two, the final solution was to replace the formatter (which happened to have the new firmware embedded).
0
 

Author Closing Comment

by:interc3905
Comment Utility
Worked...Thanks
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Hello to users to the new age of computers. There are so many products to choose from nowadays that you maybe confused to understand which product is the correct product for you. Let me explain briefly what should be the idea product for your best n…
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now