Hard Drive Controller Issue Dell Vostro 3400
Posted on 2010-08-23
Got a problem with a 3 week old Dell Vostro 3400. The system is plagued with seemingly random freezes. No blue screens, and then I restart and it works fine. Can happen at any time--not on a specific timing or cue from a particular program.
I have tried re-installing Windows 7 Home 32-bit.
There was nothing logged in the Event viewer each time this happened other than a "Warning" showing that the previous system shutdown was unexpected. However, after the latest one, I got this in the Event viewer:
Error: Event ID 11: The driver detected a controller error on \Device\Harddisk1\DR1.
In checking the controller in the device manager, the system has a and Intel 5 Series 6 Port SATA AHCI Controller (listed under ATA/ATAPI Controllers).
There is no updated driver, and no roll-back either--so unless there are any suggestions I will have to call Dell and get the machine exchanged?