Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Error install print driver  - type 3 - user mode

Posted on 2010-08-23
3
Medium Priority
?
3,668 Views
Last Modified: 2012-05-10
I have a 2008 64 bit Terminal Server. I have a user with an Office Jet L7500 series printer running on Vista 32 bit that needs to print locally.

I created a VPN connection to the server. From the workstation, I went to \\server and opened printers. I added the print driver on the print server. At the end it comes back with "Unable to install HP Officejet Pro L7500 series, Type 3 - User mode, X86 driver. The operation is not supported.

I saw one post that suggested I install the 64 bit drivers first but that did not help

I am adding the printer from the list in printers since I can't download just the driver. The downloads are just applications, not drivers that can be extracted to a folder.
0
Comment
Question by:ajdratch
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 3

Accepted Solution

by:
acpang earned 2000 total points
ID: 33505732
Run the installer on a 64-bit workstation & before it goes through the detection process, look in your %Temp% folder for a directory which will contain the .inf drivers that you need to do a manual install of the drivers onto the 2008 server
0
 

Author Comment

by:ajdratch
ID: 33506561
I can't install the files from the 64-bit server. It says it is the wrong architecture. I did copy that temp folder to the local workstation and tried again using that driver but it still won't work - same error
0
 

Author Closing Comment

by:ajdratch
ID: 33648577
I was able to install the Vista drivers from an XP computer
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question