Solved

TekTronix PDR 100 Video Disk Recorder (Disk Drive Issues)

Posted on 2010-08-23
2
494 Views
Last Modified: 2012-08-14
I have a PDR100 Profile that isn't recognizing the disk drives and won't let me get into the Disk Utility...Also, how would I reset the CMOS password on this device?
0
Comment
Question by:acoleman12
2 Comments
 
LVL 47

Expert Comment

by:dlethe
ID: 33509585
I have never been inside this unit, but if it isn't recognizing drives that used to work perfectly fine, then seems to me you would address the problem by running disk diagnostics.  Be forewarned that the drives almost certainly have the security lock feature added, and there is near certainty that the data won't be readable due to the password.  Still you should be able to send the EC IDENTIFY command to the drives to see if they are at least not totally dead.

If the drives are bad, then you WILL have to source replacements from TEK.  Due to the RIA politics and risk of movie thefts then no way can I even imagine they will accept anything but their own disks pre-programmed with their "secret" master password.
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 33512824
Call the Vendor support since this appears to be locked down, and you really should not mess with it.

0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question